In the healthcare industry, maintaining data privacy and security can be a challenge, especially when it comes to email communication. According to Secureframe, "without HIPAA, there would be no legal requirement for healthcare organizations to protect this private data — and no penalties if they didn’t." That’s where Paubox comes in. As a leader in secure communication, Paubox offers a range of tools designed to go beyond the usual email experience while keeping your organization HIPAA compliant.
While many are familiar with Paubox’s seamless integration and powerful encryption features, there are several lesser-known benefits that could enhance how your healthcare organization communicates. Here are seven things you might not know about Paubox’s HIPAA compliant email solutions.
Optimized email deliverability
Successful email delivery is fundamental for keeping communication flowing smoothly. Paubox integrates SPF, DKIM, and DMARC protocols to improve the authenticity of your emails, preventing spammers from impersonating your domain. An added layer of security shields your organization from phishing attempts and protects your patients' information.
Read more: Understanding email authentication
Secure calendar invites
When scheduling appointments, sharing protected health information (PHI) through calendar invites can be tricky. Paubox makes this easy by integrating with platforms like Google Workspace, Microsoft 365, and Microsoft Exchange to ensure that any PHI included remains secure and HIPAA compliant.
Read also: HIPAA compliant scheduling software
Secure contact forms
Paubox offers a secure contact form feature that allows patients to share their details and upload attachments up to 50 MB without needing a HIPAA compliant website. Patients can connect with your organization easily while ensuring their information remains protected.
See more: How to use Paubox Secure Contact Form
Salesforce integration
Paubox enables you to send HIPAA compliant emails directly from Salesforce Lightning. The integration maintains your usual workflow while ensuring patient communications remain fully encrypted and compliant with HIPAA regulations.
See also: How to make Salesforce CRM HIPAA compliant with Paubox
Advanced email phishing protection
The healthcare sector is a frequent target for phishing attacks. Paubox’s advanced security tools, like ExecProtect and DomainAge, help block display name spoofing and flag suspicious domains, ensuring your organization stays safe from phishing scams.
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Data loss prevention
Paubox’s premium plan includes data loss prevention features that prevent sensitive information from being sent or received by unauthorized individuals. These measures secure both inbound and outbound communications, reinforcing your organization’s data protection efforts.
Read more: What is Paubox data loss prevention?
Email archiving
Paubox offers an email archiving solution that stores and protects all emails and attachments. Healthcare organizations can easily conduct audits or retrieve archived communications whenever necessary.
Read also: Considerations for HIPAA compliant email archiving
Elevating patient communication with Paubox
Paubox’s email solutions offer more than just HIPAA compliance. With additional tools like the Paubox Email API and Paubox Marketing, healthcare organizations can enhance their communication strategies while maintaining high standards of privacy and security.
Paubox Email API
With the Paubox Email API, your team can stay focused on delivering information to patients, while Paubox takes care of HIPAA compliance. The API makes it easy to send secure transactional emails, ensuring that patient data remains safe and protected. Whether it's notifying patients or sharing important updates, the Paubox Email API offers a streamlined process that can scale as needed.
During the COVID-19 pandemic, healthcare organizations found it useful for contact tracing and asymptomatic surveillance testing. The API creates a seamless and secure communication method, allowing healthcare providers to manage large-scale efforts without compromising patient privacy.
Paubox Marketing
Paubox Marketing allows healthcare organizations to send secure, personalized email campaigns that include sensitive patient information. Personalization is a proven strategy to boost engagement and drive better results, and Paubox Marketing makes it possible without requiring any programming skills.
With features like audience segmentation and HIPAA compliant email capabilities, healthcare providers can deliver tailored messages that resonate with patients. Paubox Marketing enables you to enhance patient outreach in a way that remains both effective and secure.
Unlocking the potential of HIPAA compliant communication
From advanced phishing protection to secure calendar invites, Paubox’s email solutions are designed to simplify HIPAA compliance and improve patient communication. Whether you’re looking to enhance your email marketing efforts, improve data security, or streamline daily
communication, Paubox has the tools to help your organization succeed.
FAQs
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. law that sets standards for protecting sensitive patient information from being disclosed without the patient’s consent or knowledge.
Why is HIPAA important?
HIPAA helps ensure that personal health information is kept confidential and secure, and it gives patients rights over their health data, including how it is used and shared.
Who must comply with HIPAA?
HIPAA applies to healthcare providers, health plans, and healthcare clearinghouses that handle protected health information (PHI). It also affects their business associates who perform services involving PHI.
What is HIPAA compliant email?
HIPAA compliant email refers to an email system that adheres to HIPAA regulations for protecting patient information. This typically involves using encryption to secure emails and ensuring that email services have appropriate safeguards to prevent unauthorized access to sensitive health data.
Farah Amod
