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Is ActiveCampaign HIPAA compliant? (2025 update)

ActiveCampaign logo

ActiveCampaign is a detailed marketing automation platform that provides tools for creating, managing, and optimizing email marketing campaigns.

With ActiveCampaign, organizations can automate personalized customer interactions, track campaign performance, and gain insights into audience behavior, enabling them to refine their marketing strategies and enhance customer engagement effectively.

Is ActiveCampaign HIPAA compliant? Yes, based on our research, ActiveCampaign can be HIPAA compliant.

 

Will ActiveCampaign sign a business associate agreement (BAA)?

Yes, ActiveCampaign will sign a business associate agreement, which can be reviewed by contacting their support team.

 

What does the ActiveCampaign BAA cover?

The ActiveCampaign BAA covers the use and disclosure of protected health information (PHI), stating, “'ActiveCampaign is heavily focused on GDPR, SOC 2, and HIPAA compliance. We are committed to protecting and safeguarding your data with full transparency into security, privacy, and compliance controls at ActiveCampaign.”

 

Conclusion

ActiveCampaign signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

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