Adobe Campaign Classic is Adobe's on-premise solution for patient engagement in healthcare. We've previously discussed the differences between Adobe Campaign Standard and Adobe Campaign Classic. The purpose of this post will be to detail how to configure the Paubox Email API with Adobe Campaign Classic.
SEE ALSO: Why Healthcare Businesses Choose the Paubox Email API
The recommended solution for configuring Adobe Campaign Classic with the Paubox Email API is to use the SMTP relay option.
To get started, contact sales at 415-795-7396.
During the on-boarding process, we'll need to know the static, public-facing IP address that your Adobe Campaign Server will be using.
Next, we'll need to adjust the SPF record of the domain name you will be sending mail from.
For example, let's say you have the following email setup:
In this example, your SPF record will probably look like this:
v=spf1 ip4:54.201.208.173 include:spf.protection.outlook.com -all
You'll need to edit the SPF record to include Paubox SMTP addresses.
To do this, adjust it to:
v=spf1 ip4:54.201.208.173 include:spf.protection.outlook.com include:_spf.paubox.com -all
On your Adobe Campaign Classic server, configure the relay host to point to: outbound.paubox.com You must also configure Adobe Campaign Classic so that it sends email via STARTTLS. The Paubox Email API will not accept unencrypted SMTP connections. To do so, edit serverConf.xml so that it contains:
and:
Congrats!
You are now ready to send HIPAA compliant email from Adobe Campaign Classic via the Paubox Email API.