Freshping, developed by Freshworks, is a website monitoring and uptime monitoring service that enables website owners and administrators to keep track of the status of their websites, servers, and web applications.
With Freshping businesses can make sure that their online platforms are running smoothly and accessible to their customers.
Is Freshping HIPAA compliant? No, based on our research, Freshping is not HIPAA compliant.
No, Freshping will not sign a business associate agreement and, therefore, is not HIPAA compliant.
Furthermore, new sign-ups for Freshping are temporarily suspended until further notice. Their website states, “We are working on a complete revamp of the product to provide a significantly better customer experience. We apologize for any inconvenience caused during this process and appreciate your understanding.”
Freshping does not sign a BAA and is, therefore, not HIPAA compliant.
Learn more: HIPAA Compliant Email: The Definitive Guide
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in big fines and penalties for covered entities.
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.