Cyber hygiene in text messaging is about maintaining secure habits and employing protective measures to safeguard communication and personal information from cyber threats. It involves using secure messaging practices, avoiding risky behaviors, and staying vigilant to prevent unauthorized access, data breaches, and other security issues.
Text messaging, while simple and efficient, can be a gateway for cyberattacks. Common threats include phishing scams (smishing), where cybercriminals send fraudulent messages to trick recipients into sharing sensitive information, and malware spreads through malicious links or attachments. The first half of 2021, saw a 700% increase in smishing attacks.
Without proper precautions, text messaging can expose users to identity theft, financial loss, or unauthorized account access.
Go deeper: Common text messaging cyberattacks
Do not share personal, financial, or confidential data over text unless necessary. Even legitimate-looking messages can be fake. For added security, rely on encrypted messaging platforms when transmitting sensitive information.
Always confirm the authenticity of a sender, especially if their message contains links or requests for personal details. Scammers often impersonate trusted contacts or organizations to deceive recipients. If in doubt, call the person or company using a verified phone number to confirm.
Links in text messages can lead to malicious websites designed to steal your information. Avoid clicking on URLs unless they come from a trusted source. Many smartphones allow users to preview links before opening them, providing an extra layer of scrutiny.
Outdated software can have security vulnerabilities that cybercriminals exploit. Regularly update your device's operating system and messaging apps to ensure they have the latest security patches. Download apps only from reputable stores like Google Play or Apple’s App Store.
Enable two-factor authentication (2FA) for your messaging apps to add a layer of protection against unauthorized access. Additionally, set a strong password or PIN to secure your device, preventing misuse if it’s lost or stolen.
Be wary of messages with urgent language, misspellings, or generic greetings like “Dear Customer.” These are often hallmarks of phishing attempts. Trust your instincts—if a message feels suspicious, it likely is.
If your messaging app supports features like encryption, ensure it is enabled. Use disappearing messages for time-sensitive or confidential conversations and adjust your privacy settings to limit who can contact you or view your profile.
Regularly review your messaging accounts for unusual activity, such as messages you didn’t send. If you suspect a breach, change your password immediately and inform your contacts to prevent further misuse.
See more: Defining authorized users in your healthcare organization
Paubox Texting offers healthcare workers a secure and HIPAA compliant platform for communicating with patients and colleagues, aligning with best practices in cyber hygiene. Unlike standard text messaging, Paubox Texting ensures seamless encryption, safeguarding sensitive patient information against unauthorized access. By using this platform, healthcare workers can avoid common cyber hygiene pitfalls, such as transmitting unprotected PHI or falling victim to phishing attacks. The platform’s user-friendly design also supports features like secure authentication, further enhancing data privacy.
Read also: The guide to HIPAA compliant text messaging
Yes, phishing messages can ask for sensitive information directly through text. Always verify requests for personal or financial data, even if they appear to come from a trusted source.
Share resources on safe messaging practices, conduct awareness sessions and emphasize the importance of using secure apps and avoiding phishing attempts in your community or workplace.
Encrypted messaging apps use encryption to ensure that only the sender and recipient can read the messages. This prevents interception by third parties, including hackers.