Is Campaign Monitor HIPAA compliant? (2025 update)

Campaign Monitor is an email marketing platform designed to help businesses create, send, and manage email campaigns. 

With Campaign Monitor, companies can design professional emails, segment audiences, automate email workflows, and track campaign performance with detailed analytics. Campaign Monitor is known for its user-friendly drag-and-drop email builder, customizable templates, and advanced personalization features. It is commonly used by marketers, businesses, and organizations to engage customers, promote products, and build brand loyalty.

Is Campaign Monitor HIPAA compliant? No, based on our research, Campaign Monitor is not HIPAA compliant. 

Will Campaign Monitor sign a business associate agreement (BAA)?

No, Campaign Monitor will not sign a business associate agreement, and therefore is not HIPAA compliant.

Conclusion

Campaign Monitor does not sign a BAA and is therefore not HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.