Paubox blog: HIPAA compliant email made easy

Can I use Updox and be HIPAA compliant? (2024 update)

Written by Farah Amod | December 27, 2022

Updox is a communication and patient engagement platform designed for healthcare providers, offering tools for secure messaging, telehealth, and document management.

With Updox, healthcare practices can streamline patient communications, conduct virtual visits, and manage documents securely. This helps organizations improve patient engagement, enhance workflow efficiency, and deliver better care through a unified platform.

Is Updox HIPAA compliant? Yes, based on our research, Updox can be HIPAA compliant.

 

Will Updox sign a business associate agreement (BAA)?

Yes, Updox will sign a business associate agreement, which can be reviewed here.

 

What does the Updox BAA cover?

The Updox BAA covers the use and disclosure of protected health information (PHI), stating, "Updox is HIPAA compliant, using advanced encryption to protect information both at rest and in transit. This keeps your patients’ personal health information safe and secure, and protects your practice from would-be data thieves.”

 

Conclusion

Updox signs a BAA and is, therefore, HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.