Paubox blog: HIPAA compliant email made easy

Is Doctible HIPAA compliant? (Update 2024)

Written by Farah Amod | August 18, 2020

Doctible is a detailed patient communication and engagement platform designed for healthcare practices.

With Doctible, healthcare organizations can automate appointment reminders, manage online reviews, and enhance patient communication. This enables them to improve patient satisfaction, optimize practice management, and streamline administrative workflows.

Is Doctible HIPAA compliant? Yes, based on our research, Doctible can be HIPAA compliant.

 

Will Doctible sign a business associate agreement (BAA)?

Yes, Doctible will sign a business associate agreement, which can be reviewed here.

 

What does the Doctible BAA cover?

The Doctible BAA covers the use and disclosure of protected health information (PHI), stating, "At Doctible, we constantly invest in processes and technology to support your every effort in upholding HIPAA’s privacy and security rules. Our data infrastructure is HITRUST CSF certified which means that we take extreme measures to protect all data and has all the right processes built in to ensure the security and compliance requirements that apply to a healthcare practice.”

 

Conclusion

Doctible signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.