Paubox blog: HIPAA compliant email made easy

Enhancing geriatric psychiatry through effective email use

Written by Kirsten Peremore | June 26, 2024

As people age, they often face unique challenges such as cognitive decline, loss of loved ones, and physical health issues, which can complicate existing mental health conditions or give rise to new ones. When handling these cases healthcare providers need to take into account the way in which targeted communication like HIPAA compliant email can benefit both patients and families.

 

The unique care needs of geriatric psychiatric patients

Geriatric psychiatric care focuses specifically on the mental health needs of older adults. This specialized field tailors treatment to accommodate these challenges, often integrating medical management of physical ailments with psychological support.

An article published in The Journal of Gerontology: Series A on the realities of aging and the progression of the concept of geriatric psychology provides an interesting view on how geriatric mental health care is defined and viewed in society,..subspecialty originated to address mental infirmities that were believed to result from the aging process, causing the termgeriatricto be associated with senility and disease. Rather than endeavoring to ameliorate illnesses that affected older people…”

The unique needs of elderly patients require adjustments in the way care is provided. For example, treatments might need to be less intensive and more sensitive to the physical and cognitive limitations of older adults. Care settings are also adapted to be more accessible and comfortable for elderly patients, specifically in the realm of ease of mobility.

In the process of creating an environment that tailors care to geriatric patients, communication helps in accurately assessing the patient's condition. It also ensures that treatment plans are clearly understood and followed, and it helps in building trust. This encourages both patients and caregivers to be more open when expressing concerns and symptoms. 

 

The uses of email to improve care

Email improves geriatric psychiatric care by providing a straightforward and consistent line of communication that adapts to the unique needs of older adults. This method of communication is particularly useful when providing for patients who may face mobility challenges or live in remote areas. With HIPAA compliant email, health information and treatment plans are communicated efficiently, reducing the need for frequent physical visits, which can be taxing for both patients and their caregivers.

Email communication creates a permanent record of exchanges, which is invaluable in managing complex health conditions common in geriatric psychiatry. Caregivers and family members can be included in these email threads, allowing for a collaborative approach to care. This ensures that everyone involved is on the same page.

 

How to create a well rounded approach using HIPAA compliant email

  1. Select a HIPAA compliant email provider that offers user friendly features suitable for seniors, such as high contrast visuals, larger fonts, and voice to text functionality. HIPAA compliant email services like Paubox assure compliance when using these services without the need for a separate platform. 
  2. Design email templates that use large, clear fonts and straightforward language. Break down information into concise, easily digestible paragraphs with bold headings for easy navigation.
  3. Create communication guidelines that consider the psychological and cognitive conditions common in geriatric psychiatry. For instance, when discussing sensitive topics such as treatment plans or changes in medication, the tone should be reassuring and the information should be clear and reassuring.
  4. With patient consent, include family members or caregivers in the communication loop. Provide them with guidance on how to support the patient in managing their emails and understanding the content.
  5. Provide personalized support to patients and their families on how to use the email system effectively. 
  6. Utilize email to secure consent and other necessary documentation by using secure attachments and obtaining esignatures where appropriate. Paubox forms offer an easy way to collect these signatures securely. 

See also: Top 12 HIPAA compliant email services

 

FAQs

What is a HIPAA compliant form?

It is a form that meets specific security standards to protect sensitive health information.

 

What is an esignature?

An esignature is a legally recognized electronic method for signing documents and forms, providing a convenient alternative to traditional paper signatures.

 

How does geriatric psychiatry at times diverge from care provisions for general psychiatry?

Geriatric psychiatry incorporates treatments that address age related issues like cognitive decline and managing multiple chronic conditions, which are less prevalent in younger populations.