One of the primary reasons for email breaches is human error, with at least 85% of data breaches in organizations attributable to individual mistakes. That includes sending emails to the wrong recipients, lacking encryption, and falling for phishing. Training new employees on HIPAA basics can ensure compliance, protect sensitive patient information, and avoid penalties. HIPAA training equips employees to handle protected health information (PHI) appropriately.
Training new employees on HIPAA compliance basics
- Purpose and components: New employees must know that HIPAA exists to safeguard individuals' health information. They should understand the three main components: Privacy Rule, Security Rule, and Enforcement Rule.
- Protected health information (PHI): Employees must know that PHI includes identifiable health information. That includes examples, such as names, addresses, and medical records.
- Proper use and disclosure: Employees must understand that PHI can be used for treatment, payment, and healthcare operations. They should know that PHI uses and disclosures must strictly adhere to HIPAA rules and regulations.
- Privacy and security best practices: Employees should know that adherence to organizational policies ensures PHI security. That includes maintaining physical, technical, and administrative safeguards.
- Reporting HIPAA violations: New employees must know that it is their responsibility to promptly report any suspected HIPAA violations.
Important training points
Make HIPAA training a priority
HIPAA training should be integrated into the onboarding process for every new employee. This step stresses that compliance begins from day one.
Tailor training to roles and responsibilities
Recognizing that different roles involve varying access to PHI, healthcare organizations must tailor training content to employee roles and responsibilities. When information is customized based on job functions, employees gain insights relevant to their responsibilities.
Use a variety of teaching methods
A blend of lectures, hands-on activities, and group discussions ensures that HIPAA training remains engaging and effective for a diverse workforce.
Open communication and clarification opportunities
Clear communication is necessary to ensure employees understand complex HIPAA regulations and feel empowered to seek guidance.
Documentation through acknowledgment forms
Requiring acknowledgment forms serves as evidence of completion and a tangible record of accountability.
Related: Who needs to take HIPAA training?
FAQs
How often should HIPAA training be updated for employees?
HIPAA training should ideally be updated annually to reflect any regulatory changes and address emerging security risks.
What should employees do if they are unsure about a potential HIPAA violation?
Employees should seek guidance from their supervisor or compliance officer immediately if they have any doubts about HIPAA compliance.
Can HIPAA training help prevent phishing attacks?
Yes, HIPAA training includes information on recognizing phishing scams, which can significantly reduce the risk of email-based data breaches.
Related: Tips to spot phishing emails disguised as healthcare communication
Liyanda Tembani
