FAQS: All about Paubox Email Suite

Paubox Email Suite is a HIPAA compliant email solution designed for healthcare organizations to securely communicate protected health information (PHI) without disrupting workflow. Unlike traditional encrypted email services that require recipients to log in to portals or enter passwords, Paubox seamlessly encrypts all outbound emails, delivering them directly to recipients’ inboxes. It integrates with existing email platforms like Google Workspace and Microsoft 365, ensuring seamless security while maintaining ease of use. With built-in threat detection, spam filtering, and robust encryption, Paubox Email Suite helps healthcare providers, payers, and business associates meet regulatory requirements while enhancing communication efficiency.

Here are some FAQS related to PAubox Email Suite:

FAQS

Who is Paubox Email Suite for?

It is designed for healthcare providers, payers, business associates, and any organization handling PHI or desiring encryption. Our encryption software can also help protect educational information or other private information. 

How does Paubox Email Suite ensure HIPAA compliance?

Paubox automatically encrypts all outbound emails using TLS 1.2 and 1.3 encryption, ensuring PHI is secure during transmission.

Does Paubox require recipients to log in to a portal?

No, recipients receive encrypted emails directly in their inbox without needing to log in or enter credentials.

Is Paubox Email Suite compatible with Gmail and Outlook?

Yes, it integrates seamlessly with Microsoft 365 (Outlook), Google Workspace (Gmail), and other email providers.

Can Paubox detect and prevent phishing attacks?

Yes, Paubox includes inbound security features such as email filtering, virus scanning, and advanced threat detection.

Learn more: What is a phishing attack?

Can I use my existing email address with Paubox?

Yes, you can continue using your current email address while benefiting from Paubox's encryption.

Can I use Paubox Email Suite on mobile devices?

Yes, Paubox works with mobile email clients like Gmail and Outlook, providing secure email functionality on smartphones and tablets.

Can I customize security settings with Paubox?

Yes, administrators can configure security policies, including content filtering, allow/block lists, and spam filtering based on organizational needs.

How long does it take to set up Paubox Email Suite?

Setup usually takes 15 minutes, with the Paubox support team assisting in configuration.

How much does the Paubox Email Suite cost?

Pricing varies based on the plan and number of users. Contact Paubox for detailed pricing.

Can I use Paubox to send medical records and patient data?

Yes, Paubox allows secure transmission of PHI, including medical records and test results, in compliance with HIPAA.

Go deeper: Is email secure enough to transmit medical records?