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Is GetResponse HIPAA compliant? (2025 update)

Is GetResponse HIPAA compliant? (2025 update)

GetResponse is an online marketing platform designed to assist businesses in creating and managing their email marketing campaigns, landing pages, and marketing automation processes.

Is GetResponse HIPAA compliant? No, based on our research, GetResponse is not HIPAA compliant.

 

Will GetResponse sign a business associate agreement (BAA)?

No, GetResponse will not sign a business associate agreement, which is necessary for handling protected health information (PHI) under HIPAA regulations. Despite GetResponse’s compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) which both emphasize protecting personal data and granting individuals control over their information, their privacy policy does not mention anything about the company signing a business associate agreement with covered entities. Therefore, it's not suitable for transmitting or storing PHI in healthcare settings.

 

Conclusion

GetResponse does not sign a BAA and is therefore not HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

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