Paubox blog: HIPAA compliant email made easy

Is GetResponse HIPAA compliant? (Update 2024)

Written by Liyanda Tembani | November 24, 2019

GetResponse is an online marketing platform that provides tools for businesses to enhance their digital marketing strategies, including email marketing, marketing automation, webinars, and the creation of high-converting landing pages. 

Is GetResponse HIPAA compliant? No, based on our research, GetResponse may not be HIPAA compliant.

 

Will GetResponse sign a business associate agreement (BAA)?

No, GetResponse will not sign a business associate agreement and therefore is not HIPAA compliant. Despite its comprehensive data security measures, including encryption protocols, PCI compliance, and 24/7 network monitoring, GetResponse's privacy policy does not explicitly state its willingness to engage in BAAs. This lack of clarity regarding BAAs and HIPAA compliance means that GetResponse does not meet the requirements to handle protected health information (PHI) within healthcare settings.

 

Conclusion

GetResponse does not sign a BAA and may therefore not be HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI). HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.