Google Hangouts Chat, now just Google Chat is a messaging platform developed by Google as an alternative to popular collaboration tools like Slack and Microsoft Teams.
Google Chat is designed for teams to communicate and collaborate effectively. It offers features such as direct messaging, group conversations, and integration with other Google Workspace tools.
Is Google Chat HIPAA compliant? Our initial research suggests it can be HIPAA compliant.
Will Google Chat sign a business associate agreement (BAA)?
Yes, Google Chat will sign a business associate agreement, which can be reviewed here.
What does the Google Chat BAA cover?
The Google BAA covers the use and disclosure of protected health information (PHI), stating, “All users can access this subset of Core Services for use with PHI under the BAA as long as the health care organization configures those services to be HIPAA compliant: Gmail, Calendar, Drive, Gemini for Google Workspace, Google Chat, Google Meet, Keep, Google Cloud Search, Google Voice, Sites, Google Groups, Jamboard, Cloud Identity Management, Tasks, and Vault “
Conclusion
Google Chat signs a BAA and is therefore HIPAA compliant.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
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