Paubox blog: HIPAA compliant email made easy

HIPAA compliant email and implementation document requirements

Written by Kirsten Peremore | January 08, 2025

Implementation documents are written policies and procedures that healthcare organizations are required to create and maintain to comply with HIPAA standards. The HHS Security Series notes,The Policies and Procedures and Documentation Requirements section, among other things, requires covered entities to implement and maintain written policies, procedures, and documentation required to comply with the Security Rule.” 

The documents act as evidence, outlining how organizations intend to secure electronic protected health information (ePHI) in various scenarios. The evidentiary nature of these documents comes into play during audits or investigations where they provide a record of compliance effort. These documents also guide staff in understanding their roles and responsibilities regarding ePHI. 

 

The requirements 

  1. Comprehensive guidelines outlining how to handle ePHI.
  2. Documentation of evaluations to identify vulnerabilities and risks associated with ePHI.
  3. Procedures that specify who can access ePHI and under what conditions.
  4. Detailed steps for responding to security breaches or incidents involving ePHI.
  5. Records of training provided to staff regarding HIPAA compliance and data protection practices.
  6. Evidence of the technical, physical, and administrative safeguards implemented to protect ePHI.
  7. Mechanisms for recording and examining activities related to ePHI access and use.
  8. Contracts that outline the responsibilities of third-party vendors handling ePHI.

How the use of HIPAA compliant email benefits documentation trails 

HIPAA compliant email provides a secure, traceable, and properly documented means of communicating with patients and other providers. The use of encryption protected the confidentiality and integrity of PHI during transmission, while audit logs track all email activities related to it. 

The logging demonstrates compliance during compliance audits as a record of communications related to HIPAA compliance. In the event of a security breach, HIPAA compliant email also provides a secure and prompt method of handling the initial stages. This provides a log of the organization's efforts to contain and mitigate further damage. 

 

FAQs

What is the function of audit trails? 

Audit trails serve as detailed records that document all interactions with ePHI. Their primary function is to monitor user access, modifications, and other activities related to ePHI.

 

How common are email-related security breaches? 

Phishing attacks, where malicious actors attempt to deceive users into revealing sensitive information, are among the most prevalent threats. 

 

What are the control mechanisms for HIPAA compliance?

Control mechanisms for HIPAA compliance include a variety of safeguards. These mechanisms include administrative controls such as policies and procedures for handling ePHI, physical controls like secure facilities and restricted access areas, and technical controls including encryption, firewalls, and access controls.