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HIPAA, psychotherapy notes, and other mental health records

Written by Farah Amod | August 07, 2024

The Health Insurance Portability and Accountability Act (HIPAA) has long been a topic of discussion and confusion within the healthcare industry. While HIPAA provides privacy security for individual protected health information (PHI), the nuances surrounding psychotherapy notes and mental health records can be perplexing. 

 

Understanding HIPAA's definitions

The HIPAA privacy rule makes specific distinctions between psychotherapy notes and other mental health records. HIPAA defines psychotherapy notes as the personal notes recorded by a mental health professional during a private counseling session, which are separate from the individual's medical record. These notes are intended to help the provider recall the therapy discussion and are typically not shared with others.

In contrast, the HIPAA definition of mental health records encompasses a broader range of information, including medication prescriptions, treatment plans, diagnostic assessments, and progress notes. Unlike psychotherapy notes, these records are considered part of the patient's medical record and are shared with other healthcare providers involved in the individual's care.

Read also: Psychotherapy notes and HIPAA 

 

The special protections of psychotherapy notes

One of the differences between psychotherapy notes and other mental health records is the level of protection afforded by HIPAA. Psychotherapy notes receive heightened privacy safeguards, with the law requiring healthcare providers to obtain the patient's explicit authorization before using or disclosing these notes, except in limited circumstances.

These special protections stem from the recognition that psychotherapy notes often contain sensitive information about the patient and provider observations, which is not for dissemination. HIPAA regulations acknowledge that these notes are the personal records of the treating provider, serving as a tool to aid in the therapeutic process, rather than a means of communication with other healthcare professionals.

Read more: Sharing patient information with authorization 

 

Permissible uses and disclosures of psychotherapy notes

While HIPAA imposes strict limitations on the use and disclosure of psychotherapy notes, there are a few exceptions to this rule. The originator of the notes is permitted to use the notes for their treatment purposes. Additionally, the provider may use or disclose the notes for their training programs, where students or trainees learn to practice or improve their counseling skills.

In rare instances, psychotherapy notes may also be used or disclosed without the patient's authorization, such as when required by law or for specific health oversight activities. However, these exceptions are narrowly defined, and healthcare providers must exercise caution when considering any such disclosures.

Related: What are the permitted uses and disclosures of PHI? 

 

Denying access to psychotherapy notes

Another distinction between psychotherapy notes and other mental health records is the ability of healthcare providers to deny patients or their personal representatives access to the notes. HIPAA explicitly excludes psychotherapy notes from the general right of patient access to their protected health information, since notes may contain the practitioner’s personal opinion and thoughts. However, this denial of access only applies to the psychotherapy notes themselves; providers are still required to grant access to the patient's other mental health records unless specific exceptions apply.

 

Integrating psychotherapy notes with health information organizations

There are also special protections for sharing psychotherapy notes with health information organizations (HIOs), such as electronic health information exchanges. HIPAA requires healthcare providers to obtain the patient's written authorization before disclosing psychotherapy notes to or through an HIO, even if the provider is sharing other protected health information.

 

Navigating state laws and HIPAA

While HIPAA establishes a federal framework for the protection of PHI, including mental health records, state laws may provide additional requirements. In situations where state laws are more restrictive than HIPAA, healthcare providers are obligated to comply with the more protective state regulations.

Healthcare providers must carefully review and understand the applicable state laws governing the handling of mental health information, in addition to the HIPAA requirements, to ensure they are meeting all legal and ethical obligations.

See more: The HIPAA Privacy Rule's preemption of state law 

 

Implications for healthcare providers

Providers must be diligent in maintaining the separation of psychotherapy notes from the patient's medical record, ensuring that only the originator of the notes has access to them, and obtaining the necessary authorizations before disclosing sensitive information.

Failure to comply with HIPAA's requirements can result in substantial penalties and legal consequences. Healthcare providers must also be mindful of state-specific laws, which may further restrict the use and disclosure of mental health information.

 

Empowering patients with knowledge

Patients should be aware of the distinction between psychotherapy notes and other mental health records, alongside the heightened privacy safeguards that apply to the former.

Educating patients on their rights under HIPAA ensures healthcare providers can foster an environment of trust and transparency, empowering individuals to make informed decisions about the use and sharing of their sensitive mental health information.

 

FAQs

Can a parent access their child's psychotherapy notes?

No, the HIPAA privacy rule does not provide the right of access to psychotherapy notes for parents or personal representatives. Psychotherapy notes are considered the personal notes of the treating mental health professional and are excluded from the general right of patient access to protected health information.

 

What happens if a patient requests access to both psychotherapy notes and other mental health records?

If a patient requests access to both records, the healthcare provider must, to the extent possible, grant the patient access to the non-psychotherapy mental health information. The provider is permitted to deny access to the psychotherapy notes, but must still provide the patient with the other requested records.

 

How do state laws interact with HIPAA's requirements for psychotherapy notes and mental health records?

When state laws are more restrictive than HIPAA requirements for psychotherapy notes and mental health records, healthcare providers must comply with the more protective state regulations. Providers must carefully review and understand the applicable state laws and the HIPAA framework to ensure they meet all legal and ethical obligations.

 

Learn more: HIPAA Compliant Email for Mental Health Professionals