Paubox blog: HIPAA compliant email made easy

How HIPAA compliant email facilitates case discussions

Written by Kirsten Peremore | June 15, 2024

A clinical case discussion is a meeting where healthcare professionals or students come together to review and analyze patient cases. Using HIPAA compliant email makes sure that sensitive patient information remains protected while enabling team members to quickly and easily share insights, documents, and recommendations. 

 

The purpose of case discussions in clinical training

Clinical case discussions can be shared with medical students at a point in their education when they have acquired a foundational understanding of medical sciences and are ready to apply theoretical knowledge to practical scenarios. This usually occurs during the later years of medical school, often starting in the third year when students begin their clinical rotations.

During this period, students have typically completed courses in anatomy, physiology, biochemistry, pathology, and pharmacology, equipping them with the necessary background to grasp the complexities of real patient cases. A BMJ Open Access study on the topic of clinical discussions in educational settings provides,Case based learning has been proposed to foster clinical reasoning skills and is well accepted among students.”

Communicating these case discussions through email offers several benefits. It provides students with the flexibility to review cases at their own pace and facilitates ongoing access to valuable learning resources that they can revisit as needed. The sensitivity of the information shared should still be considered in these case discussions. 

Even though medical students are not yet licensed professionals, they must handle case information with the same level of confidentiality as practicing doctors. Therefore, sending case discussions via email should only be done through HIPAA compliant methods. This practice protects patient privacy and instills in students adherence to healthcare regulations. Training medical students in HIPAA compliance practices from an early stage prepares them to handle protected health information (PHI) responsibly.

 

The functionality of case discussions in multidisciplinary medical teams 

Clinical case discussions in multidisciplinary teams bring together a variety of healthcare professionals—doctors, nurses, pharmacists, and therapists—each contributing their unique expertise. By collaborating, the team ensures that every aspect of a patient's health is considered, leading to more holistic and effective treatment plans.

Email is an incredibly effective way to facilitate these discussions. It allows team members to communicate quickly and efficiently, no matter their location. With email, there's always a written record of the discussions. This serves to make sure that everyone is on the same page and can easily refer back to details. Plus, sharing documents like test results or patient histories becomes seamless, making sure all relevant information is accessible to everyone.

 

How to use HIPAA compliant email to facilitate clinical case discussions 

  1. Research and choose a provider: Opt for providers like Paubox that specifically offer HIPAA compliant email services.
  2. Sign a business associate agreement (BAA): Ensure that the provider signs a BAA to outline their responsibility in maintaining the confidentiality and security of PHI.
  3. Gather necessary information: Collect all relevant case details, ensuring they are formatted and ready for secure sharing.
  4. Anonymize data where possible: Remove any unnecessary patient identifiers to limit exposure to PHI.
  5. Use clear and concise language: Clearly describe the case, questions, and objectives in the email body.
  6. Securely attach documents: If attaching documents with PHI, use the email provider’s secure attachment feature to encrypt these files.
  7. Include confidentiality notice: Add a confidentiality notice at the beginning or end of the email to remind recipients of their obligations to maintain privacy.
  8. Encourage secure replies: Ask participants to use thereply allfeature within the same secure email thread to keep the discussion coherent and secure.
  9. Monitor participation: Ensure that all relevant team members are actively engaging in the discussion.

See also: Top HIPAA compliant email services

 

FAQs

What is PHI?

PHI includes any information about health status, provision of healthcare, or payment for healthcare that can be linked to an individual.

 

How does HIPAA compliant email protect PHI?

HIPAA compliant email protects PHI by using encryption to secure the data.

 

What is a BAA?

A BAA is a legal document that outlines the responsibilities of an email service provider to protect PHI and comply with HIPAA regulations.