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How HIPAA compliant email facilitates specialist care in rural areas

Written by Kirsten Peremore | June 13, 2024

HIPAA compliant email breaks the barriers of distance and time allowing patients in rural areas to receive specialist care in underserved communities.

 

The trouble with accessing specialists' treatment in rural areas

In many rural communities, the struggle to access specialist healthcare is a concern. Imagine living in an area where your closest healthcare provider is a general practitioner (GP), but what you really need is a specialist's expertise—like that of a cardiologist or an oncologist. GPs are invaluable for day-to-day health issues and preventative care, but they might not be equipped with the specialized knowledge or tools required for more complex conditions. 

A BMJ Open Access research study on access to specialist care in rural areas provides,In rural environments, clinical consultations and referrals between rural family physicians and urban specialists are essential pathways for sharing information and determining clinical management.”

This gap can delay the right diagnosis and treatment, leading to potentially poorer health outcomes. For residents of these rural areas, the idea of traveling to a city to find a specialist adds another layer of difficulty. It’s not just a matter of finding the time; the cost and logistics of such trips can be prohibitive. This lack of access impacts the health and well-being of individuals and stresses the healthcare system in these communities. 

 

How HIPAA compliant email facilities specialist care

HIPAA compliant email connects patients in rural or underserved areas with specialist medical care. Here’s how it works: imagine a patient needs a consultation for a complex medical condition that local GPs aren’t equipped to handle. Instead of enduring long, costly trips to see a specialist, the patient's GP can use HIPAA compliant email to send all necessary personal health information securely to the right specialist, no matter where they are located. This might include detailed medical records, test results, and even images that require specialist interpretation.

The specialist can review this comprehensive data securely and quickly, offering their expert diagnosis and treatment options without delay. They might send back a detailed treatment plan, recommend further tests, or even provide prescriptions. All this happens over secure channels that protect patient privacy according to HIPAA standards, ensuring that sensitive health information is safe from unauthorized access.

For patients, this means faster access to high-quality specialist care without leaving their community. For healthcare providers, it streamlines communication and enhances collaboration, making it easier to deliver the best possible care.

 

How general practitioners can use HIPAA compliant email to communicate with patients in rural areas

  1. Secure sharing of medical records: GPs can send medical records securely using HIPAA compliant email to patients, ensuring that their health information is protected.
  2. Treatment updates and monitoring: They can provide updates on ongoing treatments or changes in medication, allowing for continuous care management.
  3. Scheduling appointments: GPs can schedule and confirm appointments via email, making it easier for patients to plan visits without multiple phone calls.
  4. Answering patient queries: Patients can ask health related questions and receive responses directly from their GP, enhancing their understanding and management of their health conditions.
  5. Sending test results: Instead of having patients travel to the clinic, test results can be sent directly to them via email, saving time and travel expenses.
  6. Health tips and preventive care information: GPs can send educational materials and preventive care tips to help patients manage their health better.
  7. Referral coordination: If a patient needs to see a specialist, the GP can coordinate this by sending referrals and the patient's medical history securely to the specialist.

See also: Top HIPAA compliant email services

 

FAQs

What constitutes a rural healthcare organization?

A rural healthcare organization is a medical facility located in an area that is geographically isolated and typically has limited access to comprehensive healthcare services.

 

What happens if there is a technology failure?

If there is a technology failure, healthcare providers usually revert to traditional methods of communication, such as phone calls, or use backup systems to maintain care continuity.

 

Can all types of medical information be shared via HIPAA compliant email?

Yes, all types of medical information can be shared via HIPAA compliant email, as long as appropriate security measures are in place to protect patient privacy.