Artera is a healthcare technology company that facilitates communication between healthcare providers and patients. Their primary product is a patient engagement platform that helps healthcare organizations deliver personalized via SMS, email, and voice platforms.
Artera's platform also integrates with existing electronic health record (EHR) systems to manage appointments, send reminders and deliver health information.
Is Artera HIPAA compliant? Yes, based on our research, Artera can be HIPAA compliant.
Yes, Artera will sign a business associate agreement, which can be reviewed under their terms of service, which states, “A BAA governing the parties’ respective obligations with respect to any HIPAA Data processed by Customer in the Services in accordance with the terms of this Agreement and which is incorporated by reference herein.”
The Artera BAA covers the protection and processing of Customer Data, including Personal Data, in compliance with the agreed terms. According to Artera, "Company will maintain commercially appropriate administrative, physical, and technical safeguards to protect Personal Data as described in the DPA."
Their BAA includes:
Protection of customer data: Implementing administrative, physical, and technical safeguards.
Security measures: Maintaining an information security program, conducting annual soc 2 type ii audits, and/or maintaining iso 27001 certification.
Breach notifications: Notifying customers within five business days of any breach of Customer Data.
Artera signs a BAA and is therefore HIPAA compliant.
Learn more:
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.