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Is Bitrix24 HIPAA compliant? (2025 Update)

Is Bitrix24 HIPAA compliant? (2025 Update)

Bitrix24 is an all-in-one business platform that provides tools for communication, project management, CRM, and website creation.

With Bitrix24, organizations can collaborate through chat and video calls, manage tasks and projects, track customer interactions, and build websites without coding. This helps businesses streamline operations, enhance team collaboration, and improve customer engagement. 

Is Bitrix24 HIPAA compliant? Yes, based on our research, Bitrix24 can be HIPAA compliant.

 

Will Bitrix24 sign a business associate agreement (BAA)?

Yes, Bitrix24 will sign a business associate agreement, which can be reviewed by contacting their support team.

 

What does the [Software Name] BAA cover?

The Bitrix24 BAA covers the use and disclosure of protected health information (PHI), stating,  “Bitrix24 can be configured to comply with healthcare regulations such as HIPAA (Health Insurance Portability and Accountability Act) in the US, ensuring that patient data is handled in a manner that meets legal standards.”

 

Conclusion

Bitrix24 signs a BAA and is, therefore, HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

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