Paubox blog: HIPAA compliant email made easy

Is ClickUp HIPAA compliant? (Update 2024)

Written by Caitlin Anthoney | January 21, 2022

ClickUp is a popular project management software that allows users to track project progress, communicate with team members, and automate processes. It offers features like task management, time tracking, and goal setting to help teams stay organized. 

 

Will ClickUp sign a business associate agreement (BAA)? 

Yes, ClickUp will sign a business associate agreement, but it is only available for Enterprise plan users. 

Their website states, "If you need a BAA agreement, you'll need to upgrade to the Enterprise plan. Due to the regulatory and legal costs, BAA agreements are only issued for Enterprise users.” Their website then prompts potential customers to contact their sales team for further information.

 

What does the ClickUP BAA cover?

The specific details of what the ClickUp BAA covers are not publicly available. So, covered entities must do additional research to ensure ClickUp's security features align with their needs, with healthcare providers potentially needing to configure settings for HIPAA compliance.

ClickUp data security measures broadly include:

  • Encryption at rest and in transit
  • 24/7 security monitoring
  • Single sign-on (SSO) option
  • Third-party penetration testing
  • Firewall protection
  • Regular employee security training
  • Privileged access management
  • Two-factor authentication

While these security features safeguard user data, healthcare organizations must conduct their own assessment to ensure HIPAA compliance and implement any additional measures to safeguard sensitive patient information.

 

Conclusion

Yes, ClickUp can be HIPAA compliant, but the option is not available with lower-tiered plans. So, covered entities can only sign a BAA with ClickUp if they opt for the Enterprise plan and may need to conduct additional assessments to ensure HIPAA compliance.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

HIPAA, or the Health Insurance Portability and Accountability Act, sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI). It applies to covered entities such as healthcare providers, health plans, and healthcare clearinghouses, as well as their business associates.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.