Healthcare’s Ultimate Guide to Gmail is a step-by-step tutorial on setting up your Google Workspace account to easily send your patients HIPAA compliant email. Because Paubox is the market leader in HIPAA compliant email, healthcare providers frequently ask us about HIPAA compliance and Gmail. All the information you need to get started is here.
As a bonus, we’ve added helpful tips, such as how to delete a sent Gmail email, how to check if TLS encryption is being used and how to encrypt an email in Gmail’s free version.
Read on to find out all you need to know to get up and running with HIPAA compliant Gmail for your practice or healthcare organization. It’s easier than you think!
Before we go into Gmail and HIPAA compliance, it’s important to understand HIPAA compliant email.
The Health Insurance Portability and Accountability Act (HIPAA) set the standard for protecting sensitive patient data. More specifically, the HIPAA Privacy Rule is a critical component that healthcare professionals need to know.
The HIPAA Privacy Rule is a set of national standards that safeguards certain health information, including protecting patient data when transmitted by email.
A standard approach for outgoing HIPAA email security and compliance is implementing encryption on all emails sent that include protected health information (PHI).
For more specifics, you can read our complete guide to HIPAA compliant email.
Is Gmail HIPAA compliant? The short answer is yes if you use the paid version. However, there are a few steps that providers need to take to ensure they remain HIPAA compliant to avoid costly HIPAA violation fines and data breaches when using Gmail. Read on to learn how simple the process can be for healthcare providers to send HIPAA compliant Gmail.
To recap, HIPAA refers to the laws and regulations created to protect patients and give them rights to their medical records. If a business associate – such as a software vendor used by a covered entity like a healthcare provider – violates HIPAA, or if unauthorized disclosure of PHI harms a patient, criminal penalties can be imposed. Penalties include heavy fines and possible jail time.
Penalties are easily avoidable by following simple procedures and working with third-party secure email providers, like Paubox, who will follow the necessary steps to secure your Gmail.
Although this process may sound overwhelming, it is surprisingly simple. As a matter of fact, you can be up and running in under an hour with Paubox Email Suite for Gmail.
BAA stands for business associate agreement, a written contract between a covered entity and a business associate. A BAA is a necessary step required by law for HIPAA compliance.
To simplify, anytime you use software to enter or send health information, HIPAA requires you to have a business associate agreement with that software provider. For example, you would need to enter a BAA contract with Google to be HIPAA compliant.
SEE MORE: Google Workspace with a BAA vs. Paubox
If you work in an organization that must meet HIPAA regulations, using the free version of Gmail would not be a safe option. You may incur penalties from the U.S. Department of Health and Human Services, and with the free version, a third party is scanning your patients’ PHI without their consent or knowledge. For example, Google scans email stored in Gmail accounts for advertising purposes.
Google scans free Gmail accounts, looks for keywords, and then uses those keywords to target advertisements at you and your contacts.
Google does not sign a business associate agreement with free Gmail users.
Therefore, the free version of Gmail is not a HIPAA compliant solution.
In order to stay away from costly fines, keep these steps in mind:
Paubox works seamlessly with Google Workspace to provide HIPAA compliant email encryption. Unlike other third-party services, there are no extra steps or portals for senders or recipients, making HIPAA compliance as simple as sending email the way you usually would from any device.
Yes, but you would need to follow a few steps to ensure HIPAA compliance with your Gmail account.
The core email client within Google Workspace only encrypts email at rest and not all the way to the recipient’s inbox. This means the last step in the sending process may be delivered in clear text and is open to theft. This wouldn’t be a good prospect if any protected health information (PHI) is transmitted in your email.
To make Google Workspace Gmail HIPAA compliant, you still need a third-party solution like Paubox Email Suite to make sure all emails are encrypted from inbox to inbox.
But you don’t have to take our word for it; even Google’s own stats show that not every email is secured in transit.
Before you start including PHI with any Google service, it’s always a good idea to review the Google Workspace HIPAA Implementation Guide to see if any additional configurations are needed.
The following tips will help you make the most out of your Gmail account.
It’s very common to send an email unintentionally. No need to worry; you have up to 30 seconds to undo it. Here’s how:
To increase the time to undo a sent email to the max of 30 seconds:
SEE MORE: [Pictures] How to undo a sent email in Gmail
At its simplest, email is essentially an open book, which is certainly not ideal for companies and individuals working with regulations like HIPAA.
In most cases, making an email service HIPAA compliant means ensuring that the message is encrypted from inbox to inbox and not delivered in clear text. Unencrypted email is both a security and a HIPAA fine risk for healthcare providers.
Once you combine Google Workspace with Paubox, it becomes seamless for healthcare providers to email patients without worrying about HIPAA violations. In addition, you no longer have to worry about staff accidentally sending a Gmail message that should be encrypted. Paubox also provides the required BAA needed for HIPAA compliance automatically.
There is no better way to connect healthcare providers and patients than by combining Google Workspace with Paubox. So get started today and start making things easier and safer for your healthcare organization.