Outreach is a sales engagement platform that provides tools for automating communication, managing customer relationships, and tracking sales activities.
With Outreach, organizations can streamline outreach efforts, automate follow-ups, and analyze engagement data to improve sales performance. This helps sales teams increase productivity, enhance customer interactions, and close deals more efficiently.
Is Outreach HIPAA compliant? Yes, based on our research, Outreach can be HIPAA compliant.
Will Outreach sign a business associate agreement (BAA)?
Yes, Outreach will sign a business associate agreement, which can be reviewed by contacting their sales team.
What does the Outreach BAA cover?
The Outreach BAA covers the use and disclosure of protected health information (PHI), stating, "When engaging with healthcare prospects, customers, and covered entities, meeting data privacy requirements is a must, which is why Outreach now has HIPAA attestation to cover PHI data that’s incidentally stored in Outreach.”
Conclusion
Outreach signs a BAA and is, therefore, HIPAA compliant.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
Farah Amod
