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Is PanTerra HIPAA compliant?

Kirsten Peremore August 14, 2023

HIPAA Compliance

PanTerra offers cloud-based communication solutions with a range of features for all users. Additionally, they provide specialized services for the healthcare sector, ensuring HIPAA compliance.

What is PanTerra?

PanTerra is a comprehensive provider of unified communications solutions, offering businesses a seamless and integrated platform to enhance their communication and collaboration capabilities. PanTerra enables organizations to streamline communication processes through its cloud-based services, providing features such as VoIP, video conferencing, messaging, file sharing, and more. This all-in-one solution empowers teams to connect and work together efficiently, regardless of their location, by utilizing desktop and mobile applications.

See also: Is Zscaler HIPAA compliant?

PanTerra and business associate agreement

A business associate agreement is necessary as it establishes a clear framework for how PHI will be handled, ensuring compliance with HIPAA's data security and privacy requirements. By outlining responsibilities, safeguards, and protocols for PHI protection, a BAA minimizes legal risks, enhances accountability, and safeguards patient privacy.

PanTerra does offer its customers a BAA. Its Privacy policy states, "If a customer is a Covered Entity or a Business Associate as defined under the Health Insurance Portability and Accountability Act (HIPAA) and it will use Company's services to create, receive, transmit, or maintain PHI, the customer must have in place a Business Associate Agreement (BAA) with the Company. Company will act as a Business Associate, and it will manage its HIPAA obligations accordingly."

This agreement outlines PanTerra's and the customer's obligation in handling PHI and maintaining HIPAA compliance.

Is PanTerra HIPAA compliant?

The information gathered from their website strongly suggests that PanTerra makes provisions for HIPAA compliance. The mention of a BAA requirement for customers dealing with PHI reflects PanTerra's awareness and responsiveness to the regulations outlined by HIPAA. By offering a structured framework through the BAA, PanTerra demonstrates its dedication to safeguarding sensitive healthcare data and adhering to HIPAA standards.

Conclusion: PanTerra is HIPAA compliant.