Pega is a software platform that offers solutions for business process management (BPM) and customer relationship management (CRM). It helps organizations streamline operations and enhance customer interactions through AI-driven decision-making and automation tools.
Is Pega HIPAA compliant? Yes, based on our research, Pega can be HIPAA compliant.
Yes, Pega will sign a business associate agreement, which can be reviewed once a client notifies “Pegasystems of specific data domiciling or regulatory requirements, such as U.S. or EU-only data storage or Business Associate Agreements,” their client data rights and responsibilities for Pega cloud GCP early access program explains.
Pega signs a BAA when requested and can be HIPAA compliant when used in accordance with its agreement.
Learn more: HIPAA Compliant Email: The Definitive Guide
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.