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Is Pipedrive HIPAA compliant? (2024 Update)

Written by Sara Uzer | November 16, 2021

Pipedrive is a customer relationship management (CRM) platform that provides tools for sales pipeline management, deal tracking, and activity automation.

With Pipedrive, organizations can visualize their sales processes, manage leads, and automate repetitive tasks. This helps sales teams increase efficiency, improve deal closing rates, and maintain clear visibility into every stage of the sales pipeline.

Is Pipedrive HIPAA compliant? No, based on our research, Pipedrive may not be HIPAA compliant. 

 

Will Pipedrive sign a business associate agreement (BAA)?

No, Pipedrive will not sign a business associate agreement and, therefore, is not HIPAA compliant.

 

Conclusion

Pipedrive does not sign a BAA and is, therefore, not HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.