RevenueWell is a communication and marketing software platform designed specifically for dental practices. The platform offers features for automating various aspects of patient interaction and marketing efforts, including appointment reminders, online scheduling, and marketing campaigns.
Is RevenueWell HIPAA compliant? Yes, based on our research, RevenueWell can be HIPAA compliant.
Will RevenueWell sign a business associate agreement (BAA)?
Yes, RevenueWell will sign a business associate agreement, which can be reviewed on their Master Subscription Agreement here.
What does the RevenueWell BAA cover?
The RevenueWell BAA covers the use and disclosure of protected health information (PHI), ensuring proper protection as required by HIPAA regulations.
More specifically, their agreement states “The parties acknowledge that HIPAA applies to certain elements of the Services and Your Data and is subject to Our HIPAA Business Associate Terms as may be applicable to a Service.”
Furthermore, “the confidentiality obligations of the parties set forth... shall be consistent with the parties’ obligations pursuant to HIPAA, and where any inconsistencies may arise, the HIPAA obligations shall control.”
Their BAA covers:
- Information care
- Compelled disclosure
- Representations, warranties, exclusive remedies, and disclaimers
- Mutual indemnification
- Term and termination
- Notices, governing law, and jurisdiction
Furthermore, their BAA outlines provider responsibilities like ensuring "accuracy, quality, and legality of [patient] Data and the means by which [providers] acquired [patient] Data," and prompt notifications after "any unauthorized access or use."
Conclusion
RevenueWell signs a BAA and is, therefore, HIPAA compliant.
Learn more: Basics of HIPAA compliance for dentists
FAQs
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates, ensuring proper protection of personal health information (PHI).
What is HIPAA?
HIPAA (Health Insurance Portability and Accountability Act) sets national standards for protecting the privacy and security of certain health information (PHI), designed to ensure the secure electronic exchange of health information and protect individuals' privacy.
Who does HIPAA apply to?
HIPAA applies to covered entities, including healthcare providers, health plans, and healthcare clearinghouses, as well as their business associates, which are entities performing certain functions or activities on behalf of the covered entity.
