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Is SimplyBook HIPAA compliant? (2025 Update)

Written by Caitlin Anthoney | April 23, 2021

SimplyBook.me is a scheduling platform tailored for service-based businesses, offering tools like appointment management, client communication, and payment processing. 

Is SimplyBook.me HIPAA compliant? Yes, based on our research, SimplyBook.me can be HIPAA compliant. 

 

Will SimplyBook.me sign a business associate agreement (BAA)?  

Yes, SimplyBook.me will sign a business associate agreement for users who activate the patient data protection and HIPAA custom feature as part of their plan. 

Their terms state, “SimplyBook.me ltd is ONLY HIPAA compliant towards users (companies) that implement the Patient data protection (HIPAA) custom feature. This custom feature can be enabled in the custom feature section of the SimplyBook.me system.”  

 

What does the SimplyBook.me BAA cover?  

While their BAA is not publicly available, their terms cover:

  • Term and termination provisions
  • Data protection and privacy
  • Security
  • Confidentiality and intellectual
  • Limitation of liability
  • Indemnification
  • General provisions

 

Conclusion

SimplyBook.me can be HIPAA compliant for healthcare providers, but only when the Patient Data Protection custom feature is activated. 

Related: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.