Smaply is a user experience (UX) and service design tool that helps organizations visualize and improve customer journeys.
With Smaply, organizations can create detailed journey maps, personas, and stakeholder maps. They gain insights into customer experiences and identify areas for improvement, enabling them to enhance their service design, optimize customer interactions, and deliver better overall customer experiences.
Is Smaply HIPAA compliant? No, based on our research, Smaply is not HIPAA compliant.
No, Smaply will not sign a business associate agreement and therefore is not HIPAA compliant.
Smaply does not sign a BAA and is therefore not HIPAA compliant.
Learn more: HIPAA Compliant Email: The Definitive Guide
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.