HIPAA (the Health Insurance Portability and Accountability Act of 1996) is U.S. legislation created to improve healthcare standards. Covered entities (CEs) and their business associates (BAs) must be HIPAA compliant to protect the rights and privacy of patients and their protected health information (PHI).
We know the HIPAA industry is vast and that sending important documents securely to other providers or to patients is fundamental to patient care. This is especially true with the recent digital transformation in healthcare and the current need to function more remotely. RELATED: Historic Expansions of Telehealth to Combat COVID-19 Today, we will determine if SRFax is HIPAA compliant or not.
SRFax appears committed to safeguarding sensitive information (i.e., PHI) and “provides several robust security measures to keep your account safe” such as:
RELATED: Increase Online Security With a Robust Password
Policy All settings and controls depend on the client’s plan and are adjustable by the user. For example, a client can choose to delete all fax data once a call is terminated.
Free Whitepaper "Kill the Fax" Download Now
Finally, SRFax does not collect user information for marketing or third-party use.
The BAA is a key component of HIPAA compliance and SRFax offers a BAA. Without it, if a breach or HIPAA violation occurs, the CE is liable.
RELATED: Healthcare Data Breaches – A Haunting Reality Furthermore, SRFax displays its stringent cybersecurity practices on its website and seems to understand what HIPAA compliance means. Conclusion SRFax is HIPAA compliant.
However, rather than waste time and energy with physical and electronic faxing, CEs should stick to sending and receiving important documents through HIPAA compliant email.
Paubox will not only sign a BAA but will also work tirelessly to keep you safe without any added steps for the sender or recipient. With Paubox Email Suite, CEs have all outbound email (and file attachments) encrypted by default; users can send messages from existing email platforms (such as Microsoft 365 and Google Workspace).
Emails are delivered directly to your recipients’ inboxes—no passwords or portals are required. When you need to send documents that contain PHI, HIPAA compliant email is the most secure method available.