Klaviyo is a marketing automation platform that helps organizations create and deliver personalized messaging via email and SMS. It targets eCommerce companies and online retailers, helping them track customer interaction.
Is Klaviyo HIPAA compliant? No, based on our research, Klaviyo is not HIPAA compliant.
No, Klaviyo does not sign a business associate agreement, and therefore is not HIPAA compliant.
Klaviyo is designed for customer service and marketing, not for covered entities, like healthcare organizations, to create, receive, maintain, or transmit protected health information (PHI).
Klaviyo does not sign a BAA and is therefore not HIPAA compliant.
A business associate agreement (BAA) is a legally binding contract that establishes a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI). HIPAA ensures that healthcare providers and insurers securely exchange electronic health information.
HIPAA applies to covered entities, including healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities, who perform certain functions or activities on their behalf.