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Hoala Greevy
How healthcare providers are reacting to COVID-19
Paubox has over 2,000 customers in all 50 states and over 10 countries. They range from solo practitioners to large healthcare conglomerates....
In the fourth quarter of 2019, Paubox reached 106% growth over Q4 2018, increasing customer accounts to well over 2,000. Aloha! In addition to a strong Q4, we ended 2019 with a bang by setting a company record for new bookings in a month (December).
We also finished out the year with best-in-class SaaS metrics:
- Net Promoter Score (NPS): 79
- Annual Logo Churn: 6.2%
- Annual Revenue Churn: Net Negative 14%
- CSAT: 98%
The success we’ve seen thus far validates:
- Strong product-market fit. High NPS + low logo churn are tell-tale indicators.
- Behemoth Total Addressable Market (TAM). With 10,000 Americans retiring everyday, the HIPAA industry will continue its exponential expansion.
- SaaS is here to stay. Corporate America is allocating increasing amounts of budget to cloud vendors.
Other notable Q4 achievements include:
- Doubled year-over-year revenue
- Launched HIPAA Critical podcast
- Opened a second office in Lehi, Utah (HQ2)
- Launched Project Orca, our solution to the need we see in the market for HIPAA Compliant Email Marketing.
- Recognized as a High Performer in the G2.com Email Encryption 2020 Winter Report
- Completed our fourth community service event of 2019
Mahalo for your support!
Hoala Greevy Founder CEO Paubox, Inc.
Try Paubox Email Suite for FREE today.
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