Paubox customers: Paubox Zoom social mixer (September 2023)

Written by Dean Levitt | September 22, 2023

The Paubox Zoom social mixer for September 2023 was a roundtable discussion in which Paubox customers, old and new, shared their favorite HIPAA compliant email tips and tricks.

What's happening: Paubox Zoom social mixers allow our customers and prospects to network and learn new trends.

Why it matters: At this month's mixer, healthcare professionals across the country exchanged thoughts on how to defend against email phishing scams, HIPAA compliant email, use cases for forms, and ideas on using Paubox Email API.

Much of the conversation revolved around Paubox Data Loss Prevention and effective ways to leverage the various Paubox ExecProtect settings to mitigate phishing scams.

Our takeaways:

To catch spammers who are sending via multiple Gmail addresses, block names, phone numbers, and keywords, too.
Block .htm for fake voicemail files.
Using ExecProtect has reduced the number of gift card purchases by interns and new employees for Paubox customers.
Using ExecProtect to thwart spammers, Paubox customers noticed that they often give up and move on.
Use ExecProtect for anyone with money control - not just executives. If an employee has a company card, they should be protected by ExecProtect.
The more people you add to ExecProtect, the more successful the tool is.
Watch out for spam due to LinkedIn announcements - if a new person is hired, set up ExecProtect before it becomes "LinkedIn official." Scammers target new employees.
Add departments like HR and Payroll to ExecProtect.
Before they start, educate new hires about common scams (gift cards); let them know about email and text scams.
Use recorded sessions for new onboards to educate them about potential scams.
Create a dedicated Slack channel to report a potential scam that came in - IT will take a look to see if it's legit or a scam.
Build reporting phishing emails into the culture of your company.
Paubox customers are excited about Paubox Forms and how it will make intake forms, referrals, and other tasks more efficient.

The bottom line: Paubox customers use a broad range of tools and strategies to keep their email HIPAA compliant, protect their organizations, and find efficiencies.

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