G2 has published its Spring 2025 Reports, and we're proud to announce that Paubox continues to be recognized as a leader in HIPAA compliant email solutions. This season, we've been featured in 54 reports, earning 76 badges and securing the #1 position in over 30 categories.
We're grateful to all our customers who took the time to review us on G2 - your feedback drives our innovation and growth.
Paubox G2 Highlights for Spring 2025
The Spring 2025 G2 reports showcase Paubox's market leadership in secure email solutions. We focused on what matters most: making HIPAA compliant email secure and easy for our customers.
Here are some standout achievements:
Email Encryption:
- Ranks #1 in the Usability Index for Email Encryption | Spring 2025
- Ranks #1 in the Implementation Index for Email Encryption | Spring 2025
- Ranks #1 in the Small-Business Grid® Report for Email Encryption
- Ranks #1 in the Mid-Market Usability Index for Email Encryption
- Leader in the Grid® Report for Email Encryption
- Momentum Leader in the Momentum Grid® Report for Email Encryption
Paubox was ranked first in a total of 13 out of 17 Email Encryption reports and received 23 badges, including:
- Best Relationship in the Small-Business Relationship Index for Email Encryption
- Best Usability in the Small-Business Usability Index for Email
- Best Usability and Easiest Admin in the Mid-Market Usability Index for Email Encryption
- Mid-Market Results Index for Email Encryption
- Users Most Likely To Recommend in both the Small-Business Results Index and Mid-Market Results Index for Email Encryption
Email Security:
- Ranks #1 in the Usability Index for Email Security
- Ranks #1 in the Results Index for Email Security
- Ranks #1 in the Relationship Index for Email Security
- Leader in the Grid® Report for Email Security
Paubox was ranked #1 in three of the five reports in the Email Security category and received five badges, including:
- Best Results in the Results Index for Email Security
- Best Relationship in the Relationship Index for Email Security
HIPAA Compliant Messaging:
- Ranks #1 in the Usability Index for HIPAA Compliant Messaging
- Ranks #1 in the Results Index for HIPAA Compliant Messaging
- Ranks #1 in the Relationship Index for HIPAA Compliant Messaging
- Ranks #1 in the Mid-Market Usability Index for HIPAA Compliant Messaging
- Leader in the Grid® Report for HIPAA Compliant Messaging
- Leader in the Mid-Market Grid® Report for HIPAA Compliant Messaging
- Leader in the Small-Business Grid® Report for HIPAA Compliant Messaging
Paubox was ranked first in a total of 9 out of 16 HIPAA Compliant Messaging reports and received 20 badges, including:
- Best Relationship in the Relationship Index for HIPAA Compliant Messaging
- Best Usability, Easiest Admin, and Easiest to Use in the Mid-Market Usability Index for HIPAA Compliant Messaging
- Easiest to Use in the Usability Index for HIPAA Compliant Messaging
- Easiest to do Business With in the Mid-Market Relationship Index for HIPAA Compliant Messaging
Secure Email Gateway:
- Ranks #1 in the Usability Index for Secure Email Gateway
- Ranks #1 in the Small-Business Grid® Report for Secure Email Gateway
- Ranks #1 in the Mid-Market Usability Index for Secure Email Gateway
- Leader in the Grid® Report for Secure Email Gateway
Paubox was ranked first in a total of 10 out of 16 Secure Email Gateway reports and received 27 badges, including:
- Most Implementable in the Small-Business Implementation Index for Secure Email Gateway
- Best Results in the Small-Business Results Index for Secure Email Gateway
- Easiest Admin and Easiest to Use in the Usability Index for Secure Email Gateway
Noteworthy moves
Paubox again improved its rank in four reports, including a 3-point jump to #2 out of 38 companies in the Momentum Grid® Report for HIPAA Compliant Messaging.
Paubox was recently the only HIPAA compliant email company named to G2's 2025 Best Software Awards, placing #29 on the Best Healthcare Software Products list.
What our customers have to say
Hundreds of reviewers gave us a G2 score of 4.9 stars out of 5. Paubox is the highest-rated solution for both Email Encryption and HIPAA Compliant Messaging. Paubox is again ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software.
Here are some recent reviews from happy customers:
From Roxanne D.
"Paubox helps keep our communications safe and HIPAA compliant. As a medical facility, patient privacy is our top priority. Paubox makes sending encrypted messages to our patients and partners easy, without a second thought. The system's flawless integration into our workflow and great customer service made the setup effortless. The price point was reasonable and well worth the time it has saved for staff. I highly recommend Paubox for any organization looking for a hassle-free solution for their email encryption needs."
From Megan B.
"I like that I don't have to change anything I have been doing and now all my emails are HIPAA compliant. Such a relief. Plus no pain in the butt wierd log ins to make the messages encrypted. I have been looking for a seamless solution for 2 years to this problem and am relieved to have found Paubox."
From River L.
"Paubox is unbelievably simple to "use." It just works. And that's what we wanted. Kenzie was tremendously helpful in identifying our pain points and explaining how Paubox would resolve them."
From Linda H.
"I love the security of not having to worry about using email with my clients - at an affordable price for a single practitioner AND they have great responsive customer service."
From Gary P.
"The ease of use almost makes you wonder if something is really going on behind the scene. And then the weekly reports show you what could have happened without Paubox magic. Paubox is the easiest service to use. I can continue to send emails and not have to worry myself or my clients with cumbersome and tedious password checks and logins. Their response to concerns and questions is prompt, super courteous, and effective."
Additional resources
Dean Levitt
