Paubox blog: HIPAA compliant email made easy

Paubox named leader in G2 Winter 2025 reports

Written by Dean Levitt | December 19, 2024

G2 has released their Winter 2025 Reports, and once again, our customers have given Paubox top marks in HIPAA compliant email solutions. Across 54 different reports, we earned 75 badges and claimed the #1 spot in 37 categories.

These results show just how much our customers value secure, reliable email. We're incredibly thankful to everyone who took the time to share their experience on G2 - your feedback and trust mean the world to us.

 

Paubox G2 Highlights for Winter 2025

The Winter 2025 G2 reports showcase Paubox's growing momentum in secure email solutions. We're focused on what matters most: making HIPAA compliant email secure and easy for our customers.

Here are some standout achievements:

 

Email Encryption:

  • Ranks #1 in the Results Index for Email Encryption
  • Ranks #1 in the Implementation Index for Email Encryption
  • Ranks #1 in the Mid-Market Usability Index for Email Encryption
  • Leader in the Grid® Report for Email Encryption
  • Leader in the Small-Business Grid® Report for Email Encryption
  • Leader in the Mid-Market Grid® Report for Email Encryption

Paubox was ranked first in a total of 13 out of 17 Email Encryption reports and received 26 badges, including:

  • Most implementable in the Mid-Market Implementation Index for Email Encryption
  • Best results in the Results Index for Email Encryption
  • Easiest Setup in the Mid-Market Implementation Index for Email Encryption
  • Easiest to Use and Easiest Admin in the Mid-Market Usability Index for Email Encryption
  • Users Most Likely To Recommend in both the Small-Business Results Index and Mid-Market Results Index for Email Encryption

 

Email Security:

  • Ranks #1 in the Results Index for Email Security
  • Ranks #1 in the Relationship Index for Email Security
  • Ranks #1 in the Implementation Index for Email Security
  • Ranks #1 in the Usability Index for Email Security

Paubox was ranked #1 in four of the five reports in the Email Security category and received five badges including:

  • Best Usability in the Usability Index for Email Security
  • Most implementable in the Implementation Index for Email Security

 

HIPAA Compliant Messaging:

  • Ranks #1 in the Results Index for HIPAA Compliant Messaging
  • Ranks #1 in the Usability Index for HIPAA Compliant Messaging
  • Ranks #1 in the Small-Business Results Index for HIPAA Compliant Messaging
  • Ranks #1 in the Mid-Market Usability Index for HIPAA Compliant Messaging
  • Leader in the Small-Business Grid® Report for HIPAA Compliant Messaging
  • Leader in the Momentum Grid® Report for HIPAA Compliant Messaging

Paubox was ranked first in a total of 10 out of 16 HIPAA Compliant Messaging reports and received 20 badges, including:

  • Most Implementable in the Mid-Market Implementation Index for HIPAA Compliant Messaging
  • Easiest To Do Business With in the Mid-Market Relationship Index for HIPAA Compliant Messaging
  • Best Usability, Easiest To Use, and Best Meets Requirements in the Small-Business Usability Index for HIPAA Compliant Messaging

 

Secure Email Gateway:

  • Ranks #1 in the Usability Index for Secure Email Gateway
  • Ranks #1 in the Results Index for Secure Email Gateway
  • Ranks #1 in the Implementation Index for Secure Email Gateway
  • Leader in the Grid® Report for Secure Email Gateway

Paubox was ranked first in a total of 10 out of 16 Secure Email Gateway reports and received 24 badges including:

  • Most Implementable in the Small-Business Implementation Index for Secure Email Gateway
  • Best Results in the Small-Business Results Index for Secure Email Gateway
  • Easiest Admin and Easiest to Use in the Usability Index for Secure Email Gateway

 

Noteworthy moves

Paubox improved its rank in four reports, including an eleven-point jump to #5 out of 86 companies in the Grid® Report for Email Security.

 

What our customers have to say 

Hundreds of reviewers gave us a G2 score of 4.9 stars out of 5. Paubox is the highest-rated solution for both Email Encryption. Paubox is again ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software

Here are some recent reviews from happy customers:

 

From Jessica B.

"My favorite part about Paubox is how seamless it integrates with email. I don't have to think about marking an email as encrrypted, and clients don't need to take extra steps to view emails and/or attachments. I've also been very impressed with Paubox's customer service. I've always gotten fast responses, answers to my questions, and appreciated that they help you set things up."

 

From Katie G.

"I love that Paubox integrates with my gmail seamlessly and does not require my clients to sign in to access their secure email. It was so easy to set up and customer support was easy to work with. I can rest easy knowing that any time I send or receive an email, Paubox takes care of encrypting the information so I am protected and my clients' information is secure. When I ran into one small issue, it was only a short wait to get on a call with a real person who walked me through how to fix the issue step by step."

 

From Jordan K.

"Paubox is seamlessly integrated into our email inbox and easy to use for both us and our clients. We are able to send encrypted calendar invites to our clients for their telehealth appointments, send informational emails in a secure and compliant way, and communicate effectively with families who need to be able to use email to communicate."

 

Additional resources