Paubox Texting now supports attachments

Paubox Texting now supports the ability to send attachments. This applies to HIPAA compliant text messages sent to both iPhone and Android devices.

How it works: Within the Paubox Dashboard:

• Navigate to Conversations (Paubox Texting)
• At the bottom of the Compose section, you'll see a gray plus icon. Click it to attach a file.
• When you click the blue send button, the attachment(s) will be securely transmitted to the recipient, regardless of whether they have an iPhone or Android device.

See also: Developer docs (Paubox Texting)

What's next?: Next up, we're next building support for generative AI within Paubox Texting. This will effectively make Paubox Texting an AI agent.

What's happening: We launched Paubox Texting during day one of ViVE 2024 Los Angeles conference in February. The initial launch solely included the ability to send HIPAA compliant texts via API.  

Diving deeper:

• Via customer feedback, we quickly learned replies were the missing feature that was needed most. We then built it.
• Next, we built support for read receipts.
• Paubox Texting is now a part of Paubox Marketing

Why it matters: We believe the market wants an omni-channel, HIPAA compliant communication solution. We know this because our customers are asking for it. 

We're building it.