Paubox blog: HIPAA compliant email made easy

Paubox Transcription: Automatically transcribe audio attachments

Written by Hoala Greevy | March 25, 2025

We are pleased to announce we have released Paubox Transcription to automatically transcribe audio attachments in email.

What's happening:

  •  Customers asked us to build a secure transcription solution for their corporate voicemail attachments.
  •  Their concerns lay with the potential of end users opening these attachments in public on their smartphones.

How does it work?:

  • Paubox Transcribes automatically transcribes any audio file attachment in inbound email.
  • The transcribed text is appended to the bottom of the message with the note: Powered by Paubox Transcription:
  • File types include:
    • .3gp
    • .amr
    • .flac
    • .ogg
    • .m4a
    • .mp3
    • .mpeg
    • .wav

How do I get it?:

How do I enable it?:

  • In the Paubox Dashboard, click Inbound Security, then Settings.
  • Flip the Paubox Transcription toggle to On

Is Paubox Transcription HITRUST certified?:

The bigger picture:

  • Customer feedback is a core principle of the Paubox Foundations, which are values we care intensely about.
  • Paubox Transcription was built via customer feedback.

See also: ExecProtect+ for comprehensive display name spoofing protection