Paubox blog: HIPAA compliant email made easy

Staff training in rural clinics

Written by Kirsten Peremore | August 10, 2023

Staff training equips all healthcare professionals with up-to-date clinical skills and knowledge, allowing them to diagnose and treat a broader range of medical conditions. Continuously developing their expertise through training enables staff members to become better equipped to address the specific healthcare needs of the rural population.

 

Challenges faced by rural clinics in training staff

Rural healthcare facilities often operate with smaller budgets and have fewer training opportunities than their urban counterparts. Due to the remote location and sparse population, rural clinics may struggle to attract qualified trainers or instructors, limiting the range of training programs offered. This, coupled with the potential lack of advanced medical equipment and technology in rural settings, can hinder hands-on training experiences. Inevitably preventing staff from gaining exposure to the latest medical practices and advancements.

See also: Risk analysis for rural healthcare organizations

 

HIPAA and staff training

The HIPAA Security Rule and Privacy Rule provide the guidance necessary to train staff within healthcare organizations. The Privacy Rule ensures that staff members understand the necessity to safeguard patient information and maintain patient confidentiality when dealing with protected health information (PHI). 

On the other hand, staff training under the Security Rule ensures that employees understand security policies, password management, workstation use, and the requirement to protect electronic devices that contain electronic PHI, among other security-related topics. 

See also: How rural healthcare organizations can protect data

 

Steps to adequately train staff

  1. Identify training needs: Consider the specific challenges and healthcare requirements of the rural community. Identify areas where staff members need to update their skills, such as new HIPAA compliance, telehealth technologies, or handling prevalent health issues in the region.
  2. Utilize online resources: Numerous organizations and institutions offer webinars, online courses, and training modules related to healthcare topics and compliance with regulations through resources like the HHS website.
  3. Create in-house training materials: This can include creating training manuals, guides, and educational videos on relevant topics. 
  4. Establish partnerships: Collaborate with local medical schools, nursing programs, or larger healthcare institutions to establish partnerships for training support. 
  5. Peer-to-peer learning: Encourage peer-to-peer learning within the clinic. Foster a supportive learning environment where staff members can share their knowledge and experiences with one another. 
  6. Team-based training: Organize team-based training sessions to enhance collaboration among staff members. Emphasize the benefits of teamwork, communication, and collective problem-solving in providing quality care.

 

What are the resources available for rural clinics?

Rural clinics have access to several valuable resources to support staff training and enhance the quality of healthcare services provided to their communities. The Area Health Education Centers (AHEC) program, funded by the Health Resources and Services Administration (HRSA), offers grants to schools of medicine and nursing, providing educational and training activities for health professions students, including behavioral health integration and interprofessional education. 

Additionally, rural clinics may explore opportunities to tap into local expertise from retired healthcare professionals or community members. Volunteers who are willing to contribute their time and knowledge can help with specialized training sessions or mentoring.

See also: HIPAA Compliant Email: The Definitive Guide