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Using HIPAA compliant forms to improve hospice care

Written by Caitlin Anthoney | August 28, 2024

Hospice care provides comfort and dignity to patients with terminal illnesses and their families. In this sensitive setting, providers must use HIPAA compliant forms to safeguard patient privacy and enhance quality care. 

 

Electronic documentation (ED) in hospice care

Electronic documentation (ED) is proven to enhance the quality and compliance of hospice care, as evidenced by research on the use of electronic documentation for quality improvement in hospice:

"Users of ED were able to monitor a wider range of quality-related data than users of non-ED. Quality components such as advanced care planning, cultural needs, experience during care of the actively dying, and the number/types of care being delivered were more likely to be documented by users of ED. Use of ED may help hospices monitor quality and compliance.

However, the Health Insurance Portability and Accountability Act (HIPAA) mandates that hospice care providers safeguard patients’ protected health information (PHI) stored in these electronic documents.

 

HIPAA compliant forms in hospice care

Protect patient privacy

Hospice care involves handling PHI, like medical histories, treatment plans, and personal data. So, hospice care providers must use HIPAA compliant forms to safeguard patients’ PHI against unauthorized access.

HIPAA compliant forms offer encryption to protect PHI during transmission and at rest. Specifically, encryption converts data into a code so only authorized individuals can access the information.

Furthermore, HIPAA compliant forms can help hospice care providers avoid the costly repercussions of HIPAA violations.

 

Streamline communication

Hospice care providers can use HIPAA compliant forms to improve communication between patients, families, and healthcare professionals.

For example, if a hospice patient experiences a sudden change in their symptoms, like increased difficulty breathing, a nurse can use a HIPAA compliant form to document these changes. The form can be securely shared with the patient's physician, who can review the information, prescribe new medication, or recommend additional respiratory support. 

Ultimately, it allows providers to exchange up-to-date information, minimizing error, and enhancing the overall quality of care provided to hospice patients.

 

Improve patient trust 

Maintaining HIPAA compliance improves trust between patients and healthcare providers. When patients and their families know their PHI and care preferences are protected, they feel more comfortable discussing these sensitive topics.

For example, if a patient has specific wishes about their end-of-life care, like a request for spiritual support or to avoid certain medical interventions, their providers can collect this information using HIPAA compliant forms.

The hospice care providers can tailor their care plans to align with the patient’s wishes, further enhancing the quality of care.

 

How to implement HIPAA compliant forms in hospice care

1. Use a HIPAA compliant platform: Hospice care providers must use a HIPAA compliant platform, like Paubox, which offers advanced security measures like encryption, access controls, and two-factor authentication. 

Additionally, Paubox forms offer secure storage on encrypted servers, complying with HIPAA's technical safeguards.

2. Obtain patient authorization: Hospice care providers must obtain explicit patient consent before collecting their PHI. If a patient cannot consent due to their medical condition, a legally authorized representative, like a family member or healthcare proxy, must consent on the patient's behalf. 

HIPAA compliant consent forms should explain how the patient's PHI will be used, stored, and shared. Furthermore, the representative should review these forms and ask questions to understand HIPAA requirements so the patient's privacy and rights are respected even when they cannot consent themselves.

3. Train employees: Hospice facilities must regularly train staff on maintaining HIPAA compliance. Specifically, their training should include how to collect, handle, and store HIPAA compliant forms, as well as how to respond in case of a breach.

4. Regularly update forms: Hospice care providers, including doctors, nurses, and social workers, should stay updated on evolving HIPAA regulations. Moreover, HIPAA compliant forms should regularly be reviewed and updated to reflect new requirements. 

 

FAQs

Can family members access a patient's health information in hospice care?

Yes, family members can access a patient’s health information, but only if they are the patient’s designated healthcare proxy, or if the patient has provided explicit consent. 

 

Are HIPAA compliant forms customizable?

Yes, they can be customized to meet the specific needs of healthcare organizations while ensuring HIPAA compliance.

 

Do HIPAA compliant forms require special training to use?

No, covered entities can use a HIPAA compliant platform, like Paubox, which offers user-friendly interfaces and intuitive design elements that make it easy to navigate and complete the forms.