Training for new hires is the initial educational process designed for employees just joining a healthcare organization. Staff can begin on the same level of expertise and understanding of the measures required by HIPAA.
The necessity of specialized training for new hires
45 CFR Section 164.530 sets the requirements within the Security Rule’s Administrative Requirements for staff training, “A covered entity must train all members of its workforce on the policies and procedures with respect to protected health information required by this subpart and subpart D of this part, as necessary and appropriate for the members of the workforce to carry out their functions within the covered entity.”
Specialized training refers to tailored educational programs designed to meet the specific needs of professionals in a particular field or job role. In the healthcare sector, specialized training is necessary for new professionals to ensure they understand the unique requirements and responsibilities of their positions. This includes detailed instruction on handling patient information according to HIPAA regulations.
For healthcare providers within organizations, HIPAA training typically focuses on direct patient interactions and protecting patient privacy during these engagements. Business associates, who might deal with patient health information (PHI) in different capacities like billing or data processing, receive HIPAA training that provides for the security and proper handling of PHI in non-clinical settings.
The central benefit of specialized training for older staff is that it helps maintain high standards of compliance and care as protocols and regulations evolve.
See also: Staff training in rural clinics
Elements to implement into staff training
- Detailed overview of HIPAA rules: Include in-depth training on the Privacy Rule, the Security Rule, and the Breach Notification Rule. Explain specific provisions such as the Minimum Necessary Rule, which mandates that only the minimum necessary information should be used or disclosed for a particular task.
- Real-world scenarios and case studies: Utilize real-life examples and case studies to illustrate potential HIPAA violations and best practices for avoiding them. This helps employees understand the practical application of the rules.
- Use of electronic health records (EHR): Train on the proper use and sharing of electronic health records, emphasizing the security measures that must be in place to protect ePHI, such as encryption and secure user authentication.
- Reporting mechanisms: Instruct new hires on the proper procedures for reporting a suspected HIPAA violation or data breach, including whom to contact and the steps to follow.
- Interaction with business associates: Explain the need for business associate agreements (BAAs) and the roles and responsibilities of business associates concerning PHI.
- Patient communication practices: Train on HIPAA-compliant ways to communicate with patients and other healthcare providers, including secure messaging, email communications, and the use of portals that comply with HIPAA regulations.
- Social media guidelines: Provide clear guidelines on the use of social media in a healthcare context, emphasizing what constitutes a HIPAA violation on social platforms.
- Handling of special categories of information: Offer specific guidance on more sensitive types of information, such as mental health records, substance abuse treatment information, and HIV status, which require additional protections.
The need for ongoing training and reinforcement
An Information Systems Education Journal article provides the following insight into the need for HIPAA training, “Every person in a healthcare organization is a member of the Health Insurance Portability and Accountability Act of 1996 workforce, and as such must become HIPAA aware and compliant. Ensuring broad HIPAA compliance requires an effective, flexible, scalable, and comprehensive awareness, training, and certification program.”
After initial training modules, ongoing training helps keep healthcare professionals sharp and informed about protecting patient privacy. The healthcare landscape evolves with new laws, technological advances, and updated best practices. Regular training ensures everyone stays on the same page, fully aware of their roles in safeguarding sensitive patient information.
Without these continuous updates and reminders, there’s a real risk that staff might forget procedures or become careless, leading to privacy breaches. Such lapses can have serious repercussions, including hefty fines, damage to the organization’s reputation, and loss of patient trust. More than just a regulatory requirement, regular HIPAA training helps prevent costly errors and builds a culture of compliance.
See also: How to train healthcare staff on HIPAA compliance
FAQs
What is HIPAA?
HIPAA is the Health Insurance Portability and Accountability Act, a law designed to protect patient health information.
What are the HIPAA rules?
The HIPAA rules include the Privacy Rule, the Security Rule, and the Breach Notification Rule.
Are new staff like nurses and doctors trained in HIPAA as part of their qualification as a healthcare professional?
Yes, training in HIPAA is typically part of the curriculum for nurses and doctors during their education and is reinforced in their workplace upon employment.
Kirsten Peremore
