Text messaging is one of the most effective ways to reach patients quickly. However, concerns about HIPAA compliance have prevented many healthcare providers from fully embracing this communication method. Paubox Texting solves this challenge, offering a secure, HIPAA compliant way to send text messages to patients without requiring third-party apps or password-protected portals.
Here’s why Paubox Texting is an ideal solution for secure healthcare communication:
Research shows that patients view secure messaging as a valuable way to interact with their providers when it is convenient for them and as a way to have a record of those conversations. However, HIPAA regulations require healthcare providers to safeguard PHI shared via text messages to ensure patient privacy.
Paubox Texting applies the same industry-leading encryption technology used in Paubox's email solutions, ensuring that all messages sent through the platform are fully HIPAA compliant. This means patient data is encrypted both during transmission and at rest, keeping protected health information (PHI) safe from unauthorized access. Healthcare providers can send personalized, HIPAA compliant messages to patients that contain PHI, such as test results, appointment reminders, and treatment updates, without worrying about privacy breaches.
Unlike many secure messaging platforms that require patients to download third-party apps or log into a portal, Paubox Texting allows messages to be sent directly to patients' mobile devices without any additional steps. Whether it's iPhone or Android, patients can easily view messages and attachments with a single tap. This user-friendly approach makes communication faster, and more convenient, and eliminates barriers to accessibility.
Paubox Texting supports various use cases across healthcare, enhancing patient engagement and streamlining communication:
With Paubox Texting, healthcare providers can run messaging campaigns, one-on-one communications, and programmatic texting via API. This flexibility means you can reach your entire patient list or tailor your messages for individual needs, such as automated updates and alerts.
Studies have shown that text messaging achieves an average engagement rate of 90%, making it one of the most effective ways to communicate with patients. By incorporating Paubox Texting into patient outreach strategies, healthcare providers can improve compliance with treatment plans, medication schedules, and follow-up care.
Paubox Texting works on both iPhone and Android, ensuring that a wide range of patients can access messages without technical barriers. The platform also integrates smoothly into existing healthcare workflows, making it easy for providers to start using Paubox Texting without overhauling their systems.
Paubox Texting includes several features designed to make communication more efficient:
Paubox Texting offers healthcare providers a secure, reliable, and efficient way to communicate with patients while staying fully compliant with HIPAA regulations. From encrypted messages to secure attachments and seamless patient interaction, Paubox Texting enhances patient engagement and streamlines healthcare communication.
For organizations looking to improve communication workflows without compromising on security, Paubox Texting is the top choice. With no apps or logins required, and the ability to personalize messages with PHI, Paubox offers modern patient engagement that improves business outcomes.
Over 6,000 customers trust Paubox to secure more than 100 million emails every month. Start for free and see how Paubox Texting can elevate your patient communication while keeping everything secure and HIPAA compliant.
Yes, every text message is encrypted and 100% HIPAA compliant.
Please contact sales to discuss a plan to send at your required volume.
Contact sales to discuss a plan that suits your needs.
Yes, it's a seamless experience. Recipients don't need passwords to view text messages.