Paubox blog: HIPAA compliant email made easy

Why healthcare providers should prioritize email security

Written by Lusanda Molefe | February 04, 2025

Email is one of the most common ways healthcare providers communicate, and it’s also one of the most vulnerable. With cyberattacks on the rise and patient data becoming increasingly valuable, email security is a necessity.

Go deeper: Is it safe to use email in healthcare?

 

The rising threat of cyberattacks in healthcare

Healthcare organizations are prime targets for cybercriminals due to the sensitive nature of patient data. Email is a common attack vector, with phishing, ransomware, and malware posing significant risks. 

Learn more: Common cyberattack vectors

 

The consequences of poor email security

Failing to prioritize email security can have devastating consequences for healthcare providers. Breaches can result in hefty fines, legal fees, and recovery costs. Research shows that patients may lose trust in a provider that fails to protect their data, and cyberattacks can disrupt operations, leading to lost revenue and patient care delays.

Read more: What are the consequences of non-compliance with HIPAA email rules?

 

Protecting patient data and ensuring HIPAA compliance

Email security is required when protecting patient data and ensuring compliance with HIPAA regulations. Unencrypted emails and accidental disclosures can lead to costly violations. HIPAA requires healthcare providers to implement safeguards to protect patient data, and email encryption is a major component of compliance. Data loss prevention (DLP) tools can help prevent accidental disclosures of protected health information (PHI). 

 

The role of email in healthcare communication

Email is a vital tool for healthcare communication, but it must be used securely to protect sensitive information. From patient referrals to lab results, email often contains PHI that must be safeguarded. Without proper security measures, these communications are vulnerable to interception and misuse.

See also: Communicating health outcomes through email

 

The Benefits of Prioritizing Email Security

Prioritizing email security offers numerous benefits, from protecting patient data to ensuring compliance and building trust. Secure email solutions safeguard PHI from unauthorized access, while encryption and other safeguards help meet HIPAA requirements. Patients are more likely to trust providers who prioritize their privacy and security, and preventing breaches can save healthcare providers millions in fines and recovery costs.

 

FAQs

What is phishing?

Phishing is a type of cyberattack where criminals trick individuals into revealing sensitive information or clicking on malicious links.

 

What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) adds an extra layer of security by requiring users to verify their identity through a second method, such as a text message or authentication app.

 

What are some signs that an email account has been compromised?

Signs of a compromised email account include unusual activity, such as emails being sent without your knowledge, login attempts from unfamiliar locations or devices, notifications from patients or colleagues about suspicious emails, and slow or malfunctioning email systems.