Zoho Campaigns is a web-based email marketing platform developed by Zoho Corporation. It provides a suite of tools for creating, sending, and tracking email campaigns, as well as managing subscriber lists and contacts.
Is Zoho Campaigns HIPAA compliant? Yes, Zoho Campaigns can be HIPAA compliant.
Zoho Campaigns is within the scope of Zoho's business associate agreement (BAA). Customers are instructed to email legal@zohocorp.com to request a copy of their BAA.
The Zoho Campaigns BAA covers:
Zoho Campaigns limits the type of PHI that can be used on their platform, excluding medical records and images. Additionally, Zoho Campaigns may not be used for any part of patient treatment.
Zoho Campaigns can be HIPAA compliant, but its business associate agreement may not cover all healthcare communication cases.
Learn more: HIPAA Compliant Email: The Definitive Guide
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.