Can I use my smartphone with Paubox?

Yes, you can use your smartphone and your favorite email apps.

Paubox can also easily be setup on tablets and smartwatches with no proprietary apps or downloads needed.

What if I don’t have a business email address?

If you use a consumer email provider, like or, then you need a business email in order to be HIPAA compliant. Consumer solutions are not compliant and should not be used.

How do my recipients know my email is encrypted?

Every email includes a message in the footer identifying that Paubox secured the email. Additionally, recipients can look at the header and see that each relay was secured with up to 256-bit AES encryption.

Can I keep my email address?

Yes! If you have a business email address that ends in your business domain (like, you can keep it. Paubox integrates with Google Workspace, Microsoft 365 and Microsoft Exchange.