HIPAA compliant email solutions
Choose a solution below to get started:
How many emails do you send per month?
0-300
301-9,999
10,000-29,999
30,000-49,999
50,000 -99,999
100,000+
FREE
$00/month
300 emails
For developers looking to send PHI in transactional emails.
Includes:
HITRUST certified
REST API and SMTP API options available
Optimized email deliverability
Dynamic email templates
PRO
$00/month
300 emails
For developers looking to send PHI in transactional emails.
Includes:
HITRUST certified
REST API and SMTP API options available
Optimized email deliverability
Dynamic email templates
Paubox Forms (with paid plans)
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Paubox email
API offerings |
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| API | |
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REST API
Flexible, configurable messaging that can be added to custom applications and workflows. |
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SMTP API
Plug and play integration with applications and systems that support SMTP. |
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Programmatically send HIPAA compliant email
Customizable API with multiple client libraries. |
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Optimized email deliverability
Maximizes email deliverability and avoids outbound email ending in spam folders by updating your SPF record and configuring DKIM and DMARC protocols. |
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Dynamic email templates
Create templated messages that can be customized with dynamic data. |
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| Analytics | |
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Real-time analytics
Comprehensive email analytics, mail logs, ruleset access, and quarantine. |
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Webhooks
Webhooks alert you when a message has been delivered, has a temporary failure, or has a permanent failure. |
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Comprehensive client libraries
Code in your preferred language with open source libraries and use cases in Node.JS, Ruby, Python, PHP, Ruby on Rails, Java, Perl, and C#. |
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API docs
Expedite end-to-end integration time with our robust API documentation. |
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Paubox Forms (with paid plans)
Create customized HIPAA compliant forms, included with paid plans |
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Help center
Learn how to use Paubox products quickly with concise how-to articles, and step-by-step instructions. |
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Top rated U.S. support
Support team available via phone and email to assist with implementation, training and support. |
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| Compliance and security | |
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HIPAA compliant
Maintain the highest privacy and data protection with third party audits against HIPAA regulations. |
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HITRUST certified
Safeguard your data with Paubox Email Suite, which has been HITRUST certified for its rigorous controls. |
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Business associate agreement
Under HIPAA, organizations that use a service provider to process PHI on their behalf must put in place a business associate agreement with that service provider. Paubox includes BAAs with all accounts. |
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TLS protocols 1.2 & 1.3
As per NSA guidance, Paubox supports only TLS 1.2 and TLS 1.3. The following obsolete protocols are not supported: SSL 2.0, SSL 3.0, TLS 1.0, and TLS 1.1. |
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Two-factor authentication
Require authentication beyond a username and password when logging into your Paubox account. |
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U.S. data centers
Rely on our cloud-based, redundant infrastructure with 99.99%, uptime. Customer data is stored encrypted at-rest and solely in U.S data centers. |
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Frequently asked questions
Not finding what you’re looking for? Contact us and we’d be happy to answer any additional questions!
How does Paubox Email API work?
Paubox Email API is a cloud-based SMTP provider that acts as an email delivery engine, allowing you to send email without the cost and complexity of maintaining your own email servers. Paubox Email API manages the technical details of email delivery, like infrastructure scaling, ISP outreach, reputation monitoring, and real-time analytics.
How does the free plan work?
Once you verify your account, you can send 300 emails a month at no charge. If you need to send more than that, you can easily upgrade to a paid plan.
Do I have to sign up for Paubox Email API and Paubox Marketing separately?
Yes. If you want to use the Paubox Email API in conjunction with your Paubox Marketing account, you will need to purchase the plans separately. But once you sign up, you can use the same account to send via the Paubox Email API or through Paubox Marketing.
How do you measure the number of emails I send?
Every time you send one email to one recipient, it’s counted as one email for your Paubox Email API plan. This occurs whether the email is ultimately deferred or sent to spam by the inbox provider. Also note that emails you send via Paubox Marketing will be counted separately from any emails you send via the Paubox Email API.
What happens if I go over my plan?
If you send more emails than your plan allows within a given billing period, you will be charged a small overage fee on a per email basis. Any overage fees are added to a new invoice.
Why do I need to verify my account?
We require all of our customers to verify their accounts. This helps to safeguard your account and maintain deliverability for you and all of our customers.

