Is Calendly HIPAA compliant?

Is Calendly HIPAA Compliant? - Paubox

We sometimes get asked by customers and prospects about Calendly and their ability to use it in a HIPAA compliant manner.

We know the HIPAA industry is vast so we can empathize with just how many people need to use cloud services in this sector.

In previous posts, we’ve covered the following cloud solutions and their capabilities for HIPAA compliance:

Today, we will determine if Calendly offers HIPAA compliant service or not.

SEE ALSO: HIPAA Breaches and Cloud Providers

Calendly

Calendly is a simple, easy-to-use scheduling tool for businesses that eliminates email back and forth. It helps save time so that businesses can provide great service and increase sales.

Calendly and the Business Associate Agreement

We’ve previously talked about how a Business Associate Agreement is a written contract between a Covered Entity and a Business Associate. It is required by law for HIPAA compliance.

We checked Calendly’s site and could not find any reference to HIPAA, Business Associate Agreement (BAA), or Protected Health Information (PHI).

Specifically, we combed these pages for mentions of Calendly and HIPAA compliance:

We were unable to find anything related to HIPAA on those pages.

Does Calendly Offer HIPAA Compliant Service?

The Business Associate Agreement is a key component to HIPAA compliance between a covered entity and a business associate.

With some directed research, we were able determine that since Calendly does not make any mention of HIPAA or their ability to sign a BAA, they are not a HIPAA compliant service.

Conclusion: Calendly is not HIPAA compliant.

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About the author

Hoala Greevy

Founder CEO Paubox. Kayak fishing when I can.

Read more by Hoala Greevy

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