Gmail is one of the most popular email services out there. As of January 2020, Gmail ranks second in email client usage worldwide (measured out of almost 1 billion email opens). More than 3 million businesses pay for Google Workspace. Amongst those businesses are plenty of regulated industries that require secure email to be compliant.
SEE ALSO: Google & HIPAA Compliance: The Ultimate Guide
Years ago, Google promised to add end-to-end Gmail encryption to its email platform. Sadly, they have yet to deliver on the promise.
SEE ALSO: Check How Secure Your Email is for Free
However, if you are a business in a regulated industry that uses a Google Workspace Gmail account for your business, there are still ways to encrypt your message contents. We'll show you how to encrypt your Gmail email account using one of the three services below.
Google recently launched Gmail confidential mode to allow users to send and open confidential emails. Users have the ability to enable confidential mode on the bottom right of the compose window. This allows senders a few options:
While this sounds like a good "free" option it isn't one that scales particularly well for a few reasons:
Confidential mode also has some security concerns because emails are NOT end-to-end encrypted, and Google can see the content of your messages. The Electronic Frontier Foundation (EFF) helped bring some of these concerns to the forefront and wrote about it in more detail here.
S/MIME (Secure/Multipurpose Internet Mail Extensions) supports encryption in transit and encrypts your outgoing emails if it can.
SEE ALSO: PGP and S/MIME Aren’t As Secure As You Think
But there is one contingency: for S/MIME encryption to work, both the sender and the recipient have to have it enabled. After S/MIME is enabled, both the sender and the recipient will have to exchange information called "keys" to uniquely identify each other. Once you have all that sorted, here is how to use S/MIME to send encrypted messages:
To check if a message you received was encrypted, there are a few more steps to complete:
SecureGmail is a Google Chrome extension by Streak. After you install it from the Chrome Web Store, refresh your Gmail page to activate the extension. You will be able to tell if the extension is working if you see a lock button next to the compose button.
To compose an encrypted email, click on the lock button accordingly. But note, you must click on that small icon, or else you will be sending sensitive information over an unencrypted email. By clicking on the lock, you will see two distinct changes:
After you hit "Send Encrypted," you're not quite done yet. A pop-up will appear prompting you to enter a password that the recipient will need to decrypt the email.
Afterwards, you will have to manually share your password with your recipient as he or she will only receive the password hint along with the email. SecureGmail does facilitate end-to-end encryption, but the recipient will also need to have the SecureGmail extension in order to decrypt the email. You can only use SecureGmail with a Google Chrome browser - recipients who use another browser on their laptop or smartphone will not be able to access the email.
If you don't use Google Chrome as your primary internet browser, you can still encrypt your emails with Firefox. Simply add the Encrypted Communication Firefox extension and restart your browser to activate it. To encrypt your Gmail email with this Firefox extension:
In order for your recipient to open the encrypted email:
Let's be honest here. Do you constantly want to be checking if you pressed the right button, entered the right password, or typed "SECURE" in the subject line to encrypt and decrypt your emails? Of course not. And you shouldn't have to. Encryption solutions should be as seamless as sending an ordinary email. With Paubox Email Suite, it is that easy. We encrypt all emails and replies by default so you don't have to. Even better—you can send an encrypted email as you normally would. There's no need for additional training for your staff and no change in user behavior. This is because Paubox puts the user experience first for both senders and recipients. We provide military grade encryption features without the hassle of extra steps. Paubox also offers security features such as robust spam filtering that identifies malware and phishing attacks and has protocols against ransomware. With seamless integration into business email platforms like Google Workspace, Microsoft 365 and Microsoft Exchange, you can keep your email address and domain as well. When we say there will be no change in user behavior, we mean it. To assure your recipients that the email you sent is encrypted, they will see a neat little digital signature at the footer of your email saying that your email was encrypted for their safety and security by Paubox.