The G2 Spring 2024 Report is out! Paubox and our HIPAA compliant email solutions ranked first in 38 reports out of 48, and we were awarded 72 badges overall.
It's been an outstanding result heading into the second quarter of 2024, and we're looking forward to more wonderful feedback from customers who consistently vote Paubox as their top choice for HIPAA compliant email.
Paubox G2 Highlights for Spring 2024
Paubox continues its impressive performance in the G2 Spring 2024 reports. We're committed to making HIPAA compliant communication easy and giving Paubox customers peace of mind when it comes to securely emailing and texting with their colleagues, clients, and patients.
Below are some key achievements:
Email Encryption:
- Ranks #1 in Mid-Market Results Index for Email Encryption
- Ranks #1 in Small-Business Results Index for Email Encryption
- Ranks #1 in Results Index for Email Encryption
- Leader in the Mid-Market Grid® Report for Email Encryption
- Leader in the Small-Business Grid® Report for Email Encryption
- Leader in the Grid® Report for Email Encryption
Paubox was ranked first in a total of 13 Email Encryption reports and received badges including:
- Most Implementable in the Mid-Market Implementation Index for Email Encryption
- Best Support and Easiest To Do Business With in the Mid-Market Relationship Index for Email Encryption
- Easiest To Use and Best Usability in the Mid-Market Usability Index for Email Encryption
HIPAA Compliant Messaging:
- Ranks #1 in Usability Index for HIPAA Compliant Messaging
- Ranks #1 in Small-Business Results Index for HIPAA Compliant Messaging
- Ranks #1 in Implementation Index for HIPAA Compliant Messaging
- Ranks #1 in Mid-Market Usability Index for HIPAA Compliant Messaging
- Ranks #1 in Small-Business Implementation Index for HIPAA Compliant Messaging
- Leader in Grid® Report for HIPAA Compliant Messaging
- Leader in Small-Business Grid® Report for HIPAA Compliant Messaging
Paubox was ranked first in a total of 12 HIPAA Compliant Messaging reports and received badges including:
- Best Usability in the Small-Business Usability Index for HIPAA Compliant Messaging
- Easiest To Use and Easiest Admin in the Mid-Market Usability Index for HIPAA Compliant Messaging
- Highest User Adoption, Most Implementable, and Easiest Setup in the Mid-Market Implementation Index for HIPAA Compliant Messaging
Secure Email Gateway:
- Ranks #1 in Results Index for Secure Email Gateway
- Ranks #1 in Implementation Index for Secure Email Gateway
- Ranks #1 in Small-Business Grid® Report for Secure Email Gateway
- Ranks #1 in Small-Business Usability Index for Secure Email Gateway
- Leader in Small-Business Grid® Report for Secure Email Gateway
- Leader in Grid® Report for Secure Email Gateway
Paubox was ranked first in a total of 13 Secure Email Gateway reports and received badges including:
- Best Usability and Easiest To Use in the Usability Index for Secure Email Gateway
- Best Results in the Small-Business Results Index for Secure Email Gateway
- Highest User Adoption, Most Implementable, and Easiest Setup in the Mid-Market Implementation Index for Secure Email Gateway
Noteworthy moves
Paubox improved its rank, achieving #1 in the Mid-Market Results Index for Email Encryption, Small-Business Grid® Report for Email Encryption, and the Mid-Market Implementation Index for Secure Email Gateway.
We also ranked #1 in the new Small-Business Results Index for Email Encryption report.
What our customers have to say
With a G2 score of 4.9 stars out of 5, Paubox is the highest-rated solution for both Secure Email Gateway and Email Encryption. Paubox is still ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software.
Here are some recent reviews from happy customers:
From Roxann S.
"Let's face it - we're all busy. We have just a few moments to send a quick email or response before that next client. With Paubox, I don't have to remember to take any additional steps to ensure it is protecting every email I send..."
From Scott K.
"We have used Paubox for our outbound email now for around 6 months and their support is fantastic. I am constantly impressed with their dedication to customer satisfaction. They go above and beyond to gather information from their customers and use that feedback to add features to their platform that have real value in how we do business."
The online dashboard is very easy to use and it was easy to set up. It automatically encrypts all our outbound emails. We use the service every day, and it seamlessly works without anyone needing to do anything. It's completely automatic."
From Jessica S.
"I don't have to worry about HIPAA compliance when emailing. It makes my life easier and I use it all day long. It works seemlessly with Outlook and if I have a question or issue customer support is quick and efficient at resolving any issue that comes up."
From Aiden R.
"The customer service is amazing. They are so helpful, quick to respond, they are open to ideas and feedback, and just so nice! It's a set it and forget it type of system and the set up is easy. Seemless integration with Gsuite. It's a hassle-free way for me and my therapy clients to communicate securely. I use their forms frequently and it makes it so easy to gather the data I need in an efficiant way."
From Julia B.
"Paubox was easy to set up and seamlessly integrates into Google Workspace. I have peace of mind knowing our emails are secure and encrypted, and the ease of use is unbeatable. The customer service is great. I have had a few questions or issues arise and they are prompt and helpful by phone and email."
Additional resources
Dean Levitt
