The G2 Summer 2024 Report was just released. Customers ranked Paubox's HIPAA compliant email solutions in 53 reports and we were awarded 81 badges overall.
Paubox was included in five brand-new reports and secured the top spot in four of them. It's been a great result heading into the third quarter of 2024. With exciting new updates and products in the works, 2024 is shaping up to be an exciting year. Thank you to our customers who consistently vote Paubox as their top choice for HIPAA compliant email.
Paubox G2 Highlights for Summer 2024
Paubox yet again outperformed in the G2 Summer 2024 reports. We're committed to making HIPAA compliant communication easy and giving Paubox customers peace of mind when communicating with their colleagues, clients, and patients.
Below are some key achievements:
Email Encryption:
- Ranks #1 in the Usability Index for Email Encryption
- Ranks #1 in the Small-Business Results Index for Email Encryption
- Ranks #1 in the Mid-Market Usability Index for Email Encryption
- Leader in the Grid® Report for Email Encryption
- Leader in the Mid-Market Grid® Report for Email Encryption
Paubox was ranked first in a total of 13 Email Encryption reports and received badges including:
- Best Usability in the Usability Index for Email Encryption
- Best Result and Users Most Likely To Recommend in the Small-Business Results Index for Email Encryption
- Leader in the Small-Business Grid® Report for Email Encryption
- Easiest To Use and Best Usability and Best Meets Requirements in the Mid-Market Usability Index for Email Encryption
Email Security:
This is a new G2 category, and Paubox led four of the five reports we appeared in.
- Ranks #1 in the Usability Index for Email Security
- Ranks #1 in the Implementation Index for Email Security
- Ranks #1 in the Results Index for Email Security
98% of reviewers said they were likely to recommend Paubox, which is why Paubox was the highest performer in G2's Grid® for Email Security Software compared to 87 other companies.
HIPAA Compliant Messaging:
- Ranks #1 in the Implementation Index for HIPAA Compliant Messaging
- Ranks #1 in Small-Business the Usability Index for HIPAA Compliant Messaging
- Ranks #1 in the Mid-Market Implementation Index for HIPAA Compliant Messaging
- Ranks #1 in the Usability Index for HIPAA Compliant Messaging
- Leader in the Grid® Report for HIPAA Compliant Messaging
- Leader in the Small-Business Grid® Report for HIPAA Compliant Messaging
Paubox was ranked first in a total of 12 HIPAA Compliant Messaging reports and received badges including:
- Best Results in the Results Index for HIPAA Compliant Messaging
- Best Usability, Easiest To Use, and Best Meets Requirements in the Mid-Market Implementation Index for HIPAA Compliant Messaging
- Highest User Adoption, Most Implementable in the Mid-Market Implementation Index for HIPAA Compliant Messaging
Secure Email Gateway:
- Ranks #1 in the Usability Index for Secure Email Gateway
- Ranks #1 in the Small-Business Grid® Report for Secure Email Gateway
- Ranks #1 in the Mid-Market Usability Index for Secure Email Gateway
- Leader in the Grid® Report for Secure Email Gateway
- Leader in the Mid-Market Grid® Report for Secure Email Gateway
Paubox was ranked first in a total of 13 Secure Email Gateway reports and received badges including:
- Best Usability and Easiest Admin in the Usability Index for Secure Email Gateway
- Best Relationship in the Small-Business Relationship Index for Secure Email Gateway
- Best Usability, Easiest Admin and Easiest To Use in the Small-Business Usability Index for Secure Email Gateway
Noteworthy moves
Paubox improved its rank in seven reports and maintained our high ranking in all but one report.
What our customers have to say
Hundreds of reviewers gave us a G2 score of 4.9 stars out of 5. Paubox is the highest-rated solution for both Secure Email Gateway and Email Encryption. Paubox is again ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software.
Here are some recent reviews from happy customers:
From Trish M.
"It was super easy to set up! It has helped me to stay in compliance with all HIPAA related messages from my clients. Customer service has always been extremely helpful when needing questions."
From Matt F.
"Super easy to administer to your orginization through Microsot's administration."
From Sonja A.
"Paubox set up for our email security was seamless. The peace of mind it provides is priceless!"
From Brad V.
"As a small insurance agency, we send a LOT of secure email in order to protect client PHI, PII and generally comply with HIPAA rules. We interact with dozens of other agencies and carriers who use various systems, so we have used/seen Zix, Mimecast, Sharefile, Microsoft, etc. Paubox is so much easier -- encrypting everything, and eliminating the separate 'Secure login' for virtually all users."
Additional resources
Dean Levitt
