The G2 Fall 2024 Reports were released this week. Customers ranked Paubox's HIPAA compliant email solutions in 54 reports in which we earned 82 badges.
Paubox achieved the top spot in 38 reports, and we broke through into a new report category of Enterprise Email Encryption.
As we head into the final quarter of 2024, we couldn't be more proud of the Paubox team. We're so appreciative of our customers for taking the time to share their feedback on G2. Thank you to all our customers for voting for Paubox as their top choice for HIPAA compliant email.
Paubox G2 Highlights for Summer 2024
Paubox excelled in the G2 Fall 2024 reports. We remain dedicated to simplifying HIPAA compliant communication, providing our customers peace of mind when connecting with colleagues, clients, and patients.
Below are some key achievements:
Email Encryption:
- Ranks #1 in the Usability Index for Email Encryption
- Ranks #1 in the Small-Business Results Index for Email Encryption
- Ranks #1 in the Mid-Market Implementation Index for Email Encryption
- Leader in the Grid® Report for Email Encryption
- Leader in the Mid-Market Grid® Report for Email Encryption
- Leader in the Momentum Grid® Report for Email Encryption
Paubox was ranked first in a total of 13 Email Encryption reports and received badges including:
- Best Result in the Results Index for Email Encryption
- Easiest Setup in the Mid-Market Implementation Index for Email Encryption
- Easiest to Use and Best Usability in the Small-Business Usability Index for Email Encryption
- Users Most Likely To Recommend in the Small-Business Results Index for Email Encryption
Email Security:
This is a newer G2 category, for us and Paubox led four of the five reports we appeared in.
- Ranks #1 in the Results Index for Email Security
- Ranks #1 in the Relationship Index for Email Security
- Ranks #1 in the Implementation Index for Email Security
Paubox was ranked first in a total of 4 Email Security reports and received badges including:
- Best Usability in the Usability Index for Email Security
- Best Relationship in the Relationship Index for Email Security
HIPAA Compliant Messaging:
- Ranks #1 in the Usability Index for HIPAA Compliant Messaging
- Ranks #1 in the Small-Business Results Index for HIPAA Compliant Messaging
- Ranks #1 in the Mid-Market Results Index for HIPAA Compliant Messaging
- Ranks #1 in the Results Index for HIPAA Compliant Messaging
- Leader in the Grid® Report for HIPAA Compliant Messaging
- Leader in the Small-Business Grid® Report for HIPAA Compliant Messaging
- Leader in the Mid-Market Grid® Report for HIPAA Compliant Messaging
Paubox was ranked first in a total of 9 HIPAA Compliant Messaging reports and received badges including:
- Best Relationship and Easiest To Do Business With in the Mid-Market Relationship Index for HIPAA Compliant Messaging
- Best Usability, Easiest To Use, and Easiest Admin in the Mid-Market Usability Index for HIPAA Compliant Messaging
Secure Email Gateway:
- Ranks #1 in the Mid-Market Results Index for Secure Email Gateway
- Ranks #1 in the Usability Index for Secure Email Gateway
- Ranks #1 in the Small-Business Implementation Index for Secure Email Gateway
- Leader in the Grid® Report for Secure Email Gateway
- Momentum Leader in the Momentum Grid® Report for Secure Email Gateway
Paubox was ranked first in a total of 13 Secure Email Gateway reports and received badges including:
- Best Usability, Easiest To Use and Easiest Admin in the Usability Index for Secure Email Gateway
- Most Implementable in the Small-Business Implementation Index for Secure Email Gateway
- Easiest Setup and Fastest Implementation in the Mid-Market Implementation Index for Secure Email Gateway
Noteworthy moves
Paubox improved its rank in three reports and appeared for the first time in one report.
What our customers have to say
Hundreds of reviewers gave us a G2 score of 4.9 stars out of 5. Paubox is the highest-rated solution for both Secure Email Gateway and Email Encryption. Paubox is again ranked #1 for customer satisfaction in HIPAA Compliant Messaging Software.
Here are some recent reviews from happy customers:
From Justin D.
"Paubox offers a wonderful service and their customer service is top notch. Working in a SOC 2 and HIPAA complant environment necessitates email security. Paubox ensures that all of our company's outgoing emails are encrypted. Paubox is also very simple to manage. Once it is configured, hardly any work is required to maintain the product. Many of the vendors we work with are typically unresponsive, but Paubox has always responded and done everything possible to ensure that our needs are met."
From Taisiya T.
"The Paubox team was very responsive in helping me set up the system for my Gmail. As a therapist, email security is essential and Paubox is seamless and adds a massive peace of mind."
From Mike G.
"Paubox makes sending PHI easy! Staff no longer must remember key words or phrases and recipients do not have to setup portal accounts and passwords. Deployment was easy and we were up and running in a few hours."
From Golnaz H.
"Love this service! I feel very comfortable with the ease of the application. I had tried other email encryption services but this was definitely the easiest. Highly recommend! The customer support has been great as well as love the ease of implementation. I use it daily, and it brings me comfort to know that my email is protected."
Additional resources
Dean Levitt
